I want to thank him for his kind service and clear explanations.He was very helpful and made the process easy. I really appreciate his support!
Edwin Rivas was great. He was kind enough to schedule my appointment made sure my car was good great and answered all questions I had. Highly recommend Edwin. Thank you again
Edwin was a awesome and professional service advisor
I’ve texted Mari a text with how great her service was along with the excellent drivers. See Mary for my feedback already provided the day of my vehicle return. Everything was excellent except for the estimated quote for routine service. $875 was just too steep. Thank you.
Great customer service skill! Always striving to please! She an asset to Genesis and deserves a promotion!
My car was there for 2 and half weeks and when I got it back I ‘m still having the same problem.
Mary was very courteous and helpful
Thank you
Kyle is always on top of it and quick to respond
Wonderful service kept me informed of the service progress and when I picked up the car he explained everything in way that I understood the work that was performed
Mariela, was professional, courteous and very efficient!
Although my vehicle was somewhat complicated and timely to fix. Mariela did all she could to kept me calm and patient doing the almost 2 months wait period. Excellent customer service.
Communication was great and the valet service was so easy to use!
Always professional:) Edwin was very knowledgeable and polite and caring :) I appreciate the service very much
When I called, I utilized prompt #6 to use the dial by the employee name . That was a failure. Then I was transferred to Edwin, after 3 rings the line disconnected. Overall Edwin was professional but your technology not so much.
Everything was to my complete satisfaction.
Edwin was an excellent representative of your company. He made me feel very welcome. And he checked on me from time to time while I was waiting for my car to have the recall repaired today. And thank you so much for the nice wash job at the end! The whole experience for me was very good today.
Great service. But very expensive for basic service.
Everything was above and beyond thank you for your excellent service.
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