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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5671 reviews 68%
4 star 1728 reviews 21%
3 star 149 reviews 2%
2 star 403 reviews 5%
1 star 407 reviews 5%
Review Us
Celina R.
5 out of 5
4/3/2025
Candace was wonderful! She didn’t skip a beat. And was very professional.
Emma D.
5 out of 5
4/3/2025
Thank for your kindness and help.
Ramiro T.
4 out of 5
4/3/2025
Thank you I"ll for the survey
Billy P.
5 out of 5
4/3/2025
Gets the job done, very professional and knowledgeable. Great customer service and care. That's why I always ask for Enrique.
Hangyeol K.
5 out of 5
4/3/2025
Good
Rogelio R.
5 out of 5
4/3/2025
Louie offers only the best customer service. He’s very knowledgeable and amazing.
Karen G.
5 out of 5
4/3/2025
Mohamed is always friendly and always professional. He goes over the condition of my car and lets me know what’s needed to keep it in great condition. It’s always a pleasure to have him service my car
Adam M.
1 out of 5
4/2/2025
I was told I needed an appointment for Saturdays. However, there was some taking in without appointments. Guess it’s who you know there.
Cathy L.
5 out of 5
4/2/2025
Candice is awesome. Love her warm smiles and good communication.
Hildeberto T.
5 out of 5
4/2/2025
Candice is an exceptional individual. She is a true professional. Candice made the process easy.
Anna G.
5 out of 5
4/1/2025
Very Satisfied
Alba C.
4 out of 5
4/1/2025
Enrique is amazing and always ensures everything is well. All of your team is amazing and that’s the reason I drive 500 miles round trip to get my car serviced at Cerritos. I don’t receive this level of care with anyone else at other dealers. Everyone makes me feel like they know me and with all my life changes Enrique remembers and asks how things are working out. You service so many customers and yet remember them so well. Thanks!
Richard T.
1 out of 5
4/1/2025
Had to return to dealer to have the tires rechecked for tire pressure
Patricia C.
5 out of 5
4/1/2025
Excellent customer service.
Alani R.
5 out of 5
4/1/2025
Enrique went above and beyond and we were very satisfied with his work.
Shelrice G.
5 out of 5
4/1/2025
Professional and prompt Very satisfied
Hailey W.
5 out of 5
3/31/2025
Na
Kristina M.
5 out of 5
3/31/2025
Louie Ramos was awesome! He was very friendly, helpful and kept in great communication with me regarding what was happening with my daughter‘s car. Great customer service!
Geidy C.
5 out of 5
3/31/2025
Enrique was very nice!!
Steven A.
5 out of 5
3/30/2025
wonderful-excellent service! Norm Reeves has my business! Thank You!!

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