Very happy with service i got from lewis.
She has great customer service, very kind and explains in detail. She knows her stuff.
The service was done in the time stated and at a reasoable ptice. It was appreciated.
Great service thank you. C
Very satisfied with the help and service I received from Gary. Everyone was so nice and helpful.
Juan explained everything really well and answered all our questions. Friendly yet professional.
I had a 12pm appointment for oil change , checked in at 11:40am, left 4 hours later 3:30pm Although I was told to plan on an hour when I called in advance. My drive is further than 10 miles so the Uber wasn’t an option.
Wondering if I can trust the service center info
Thank you
Louis Ramos and all staff were friendly and professional. The car service amd maintenance were excellemt.
We paid for an oil change which also includes tire rotation. The tires were NOT rotated. Makes wonder what else WASNT done that we paid for
Enrique was very kind and attentive. He consistently communicated progress and did not try to up-sell unnecessary services like I've experienced at other Hyundai dealerships. Thank you Norm Reeves Hyundai and Enrique!
I came in for tire rotation of Ioniq 5. I came home and found that tire has not been rotated. I looked at the service paper and it says rotation has not been done. And I was charged for tire rotation. I have not been contacted by service advisor and only text message saying my car is ready for pick up. How does service and technician make decision for me and not do what I have requested ? I want my money back and time I wasted for this whole debacle.
Candice was kind, friendly, and very clear!
Mr Jaber has an outstanding satisfaction from us for his excellent
handling with our recent visit at the service department of Norman Reeves Hyundai dealership in Cerritos California.Having been for nearly
years with the Larry H Miller Hyundai dealership in Peoria Phoenix, I’m quite impressed with the professionalism of my visit of the Hyundai
Dealership in Cerritos California.
Candice was friendly through out the whole process and extremely helpful.
I like the service there and courtesy of all the employees. But how about having donuts for customers like other dealers do.
Candice was very professional and answered all of my questions. She was able to book a second appointment for me to receive warranty service. I would certainly be happy to have Candice help me with my vehicle in the future.
Service was flawless. Enrique answered all my questions and was able to get my tire replaced under Ethos warranty. Such a simple smooth process I was impressed
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