He was super patient, respectful, and kind. He set up an Uber for me super quickly and was fast with all the responses.
Every one was real helpful an friendly great service
The only feedback I have is that I had to call 5 times within an hour to try to reach someone to let them know my car was going to be towed in. I got hung up on 3 times by a computer and once I was transferred and got hung up on again. Only when I finally reached someone under the service appt line did someone answered me.
Mr Amazon is a very nice person. He knows his job, pleasing to talk to and very accommodating . I am very pleased in addressing my concern about my Kona EV 2021.
Juan is prompt to respond. His customer service and understanding about the car issue was outstanding! He is confident and communicates with clarity and kindness. I always feel taken care of when I go to him. Thanks Juan!
It took 3 days to get my car repaired this time but Enrique was very helpful and professional as always
Gary answered my questions about the service scheduled for my vehicle. He was respectful and very professional.
Gary never disappoints. He’s a very nice guy, good communication, always happy with results. Thank you again
Enrique very take the time to explain service that was needed and making that I had the transportation to and from the mail. Once my
Car was done he made sure that the was correct
Representatives very courteous and helpful. Was greeted and treated with kindness. Did had to wait longer than I expected but overall was satisfied with my service. Also appreciated the feedback and the copy of my receipt with all the details of the work order.
Excellent customer service!
Brought my car in for 30k service and two days later fuel injectors go out and you’ve had my car for a month. Picked it up today and drove two blocks when engine light goes on. Brought it back and catalytic converter is out and need to special order the part! Luckily it is all under warranty and I was given a rental but it is beyond frustrating! The car is 3 yrs old!! Not feeling very confident about the car right now.
On the upside, Louie has been nice and as helpful as he can be.
I was in a spot and needed help quickly. My car needed attention (nail in tire) 3 hours before my appointment.I thought I would have to wait, but they took my car right away.
I very much appreciated. The fact that you worked with me concerning my schedule as an attorney. We had a deposition to go to and needed to be done with the work so that I could be available for the deposition by 1:30 PM. You folks worked really hard to make sure that I was on time to my deposition. I appreciated that courtesy very much.
Your service team is very professional and knowledgeable about the cars, services and products that you offer. We bought 2 cars from your dealership and have been interacting with Moe for service. He is the best!
Louie was fantastic! When I was ready to give up he reassured me that he had my back and to trust him. I did and he went to bat for me with my warranty company and got me a new engine. I am over the moon! Louie is the best! Thank you!
We had a great experience and Candice is doing an awesome job
Mohammed was very professional, and explained the process of my repairs. Very pleasant to talk to
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