Fernando was very helpful and most importantly, respectful. I also appreciate how honest he was. If he was unsure about a question I asked he would redirect me to someone that he was sure could properly answer my question. It was such a pleasure being helped my him!
Candice was professional and courteous. She answered all of my questions and got me in and out.
Very fast and courteous service
Louie was incredibly knowledgeable and helpful. Had a 10/10 experience!
I liked everything. Thank you!!
I really appreciated her honesty and willingness to work w/us. She made it an enjoyable experience for us.
Juan was beyond excellent! I was so lucky to have Cheyne's stellar customer care until he left. I am thrilled to say that Juan is every bit as fantastic as Cheyne, which is really saying something! Smart,super cool,compassionate,helpful and not pushing work or expenses I didn't need. Thank you,Juan. I am so grateful to you. ????????⭐️⭐️⭐️⭐️⭐️
Candice was polite, professional, and easy to talk to.
Car Service completed faster than anticipated.
Candice was very helpful and polite as she explained clearly on what was done to my car and answered my problem with my wife’s car.
I came for a routine oil change. As Candice took video of my car, she discovered a nail in one of my tires. She said it was lodged in at an angle (diagonal) and that I’d need a new tire. I requested that a car mechanic look at it. She came back and said that the mechanic said that my tire was unable to be patched and that I’d need a new tire ($360). I declined repair. I called different tire places & went to Allen tire. The mechanic there pulled out the nail and said it went in horizontally at a surface level. He tested it, and it wasn’t leaking any air. No patch, no new tire needed. I’m happy that I didn’t have to pay $300+ on a tire. Moving forward, will pay out of pocket for a mechanic trust. I’m very disappointed that I won’t be able to utilize the Hyundai service that I paid for.
Louie was great, courteous and helpful!
Hyundai has continued to be supportive and have wonderful customer support every time I bring my car in for service. Moe was very helpful and professional. Thank you!
Juan was very helpful. The whole service experience was very good.
I always receive exceptional service from your service technicians, particularly Enrique, Manny, and Juan.
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