Service Center

Real Reviews From Verified Customers

Clara F.
5 out of 5
7/30/2025
Gary was awesome!
George W.
4 out of 5
7/30/2025
Good p service thanks ???? p
Eric W.
5 out of 5
7/30/2025
Candace handled all my concerns very professionally. Very helpful
Pellie B.
2 out of 5
7/30/2025
Not satisfied at all, with service provided. For a simple oil change and headlight change, it took us 5 hours.
Cesar E.
2 out of 5
7/30/2025
Juan Gallegos did great! Just honestly feels like they forgot about our car. Simple 24000 service with no extra service and it took over 2 hours. Then when I go ask whats taking so long, I'm told it should be ready in 15 mins and pull my car out immediately as if it had been ready. I have come before and done the maintenance and extra work and never taken that long. Disappointing.
Ferdinand L.
5 out of 5
7/30/2025
I always take my car to you guys Norm Reeves Hyandai of Cerritos even though we now live in Lake Elsinore, I know it’s quite a drive from we’re I live but I always like the service I get from you guys. And every time I get my service I always get everything done. As far as my Service Advisor Enrique Almazan his a good man and a good service person. I always get a great service with Enrique Almazan. Thank you Enrique for helping me with my car I really appreciate you very much thank you!????
Jay W.
5 out of 5
7/30/2025
Enrique 5 star service from start to finish thank you!!!
Henry R.
1 out of 5
7/30/2025
I was told it would take two hours. After 2 1/2 hours I ended up asking for an update. I could see my car was just sitting there. I guess it was ready and no one told me.
Arthur M.
5 out of 5
7/30/2025
Ms. Roxas was very friendly and helpful. She presented herself in a very professional manner.
William S.
5 out of 5
7/29/2025
Louie took good care of me and communicated all things well.
Daniel W.
4 out of 5
7/28/2025
Fernando Napoles new to Norm Reeves Hyundai was great! Top quality service advisor. He gives an excellent reputation for Norm Reeves Hyundai. I'll be back...
Anthony D.
4 out of 5
7/28/2025
Candace had always been amazing.
Mark S.
5 out of 5
7/28/2025
All went smoothly and they were able to get my car back to me quickly since my husband was in the hospital.
Venkata I.
5 out of 5
7/27/2025
Nice good I will recommend to everyone
Maricela S.
5 out of 5
7/27/2025
Keep being transparent and honest. Your customers deserve and appreciate that value. Much love
Dennis G.
5 out of 5
7/27/2025
Well satisfied thank you.
Irene B.
5 out of 5
7/26/2025
I had excellent service today. Thank you.
Megan O.
5 out of 5
7/26/2025
Fast and easy
Claudia A.
5 out of 5
7/26/2025
Thank you, Louie great service very attentive ,and professional,
Tina B.
5 out of 5
7/26/2025
Thank for your professional service.

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