They did not fix the windshield wipers speed to high speed I left it overnight hoping they can fix it the next day but I guess the mechanic couldn't do it so I have to reschedule for another time they did a good job on the rest of the jobs I had done
Cheyne was very helpful and kept me up to date on the status of my Kona EV.
He was courteous and efficient ,
Wonderful service & consultants
Always great customer service from Hans Rico
My service advisor was great
I received excellent customer service. There was a previous issue the week before. There wasn't a rental car available. When I returned the following week. I was taken care of right away. He made everything all better and made sure a rental car was available. Thank you again. Dara P
Your new location is great and service advisor was very good .
Gary was very welcoming and helpfully in answering all my questions. Thank you.
His customer service is Stellar. I appreciate him
My service and service agent Gary are rated A++..... My issue of dissatisfaction is that I was told to wait for the valet to bring out my car. After 30 or so minutes I went inside to see when it would be brought out. Gary was not there so I asked a young man outside .... he went to check ....he said the wash was backed up ....... I think someone just forgot to get my car because he went and got it from the parking lot. I was there almost an hour waiting for my car. Everyone was really nice and a couple other gentlemen asked if they could help me. Your customer service and personnel are excellent but I’m letting you know this because I’m not sure how much longer I would have waited had I not asked.
Paul Phan was really friendly and provided me with the best customer service.
Hemanshu Bagga provided excellent service. The technical aspect of the car care was stressful and a bit scary.
I was so very impressed with Cheyenne’s professionalism as he met me at my car. He answered all of my questions thoroughly which made me feel
At ease and confident that my car was in good hands.
Cheyene is certainly an asset and valuable representative of your company
Mr Bagga was professional, kind and friendly.
I am appreciative of his help and remembering that I needed wiper fluid!
Thank you to Mr Bagga!
Mary
He was very professional and always takes very good care of me whenever I bring my vehicle in for service, or I talk to him on the phone...,,
Great customer service ????
Our experience with Hermanshu was excellent and confirmed that I made the right decision purchasing another Hyundai. The service and support I received for my 1st Hyundai I purchased 16 years ago is still consistently string today. I feel confident that when the time comes for service, I'll be able to rest assured and trust Norm Reeves Hyundai to take care of it. Plus I have to come back to see pictures of Hemanshu's new bundle of joy on the way.
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