Excellent advisor and service
Enrique kept me informed and up to date on all procedures involved during my repair process. I purchased the vehicle at Norm Reeves Hyundai I believe in 2019 and will be pleased to continue business with Norm Reeves Hyundai in the future….
She was very helpful with all my needs.
Candice was great!!! Great customer service!!!
Thank you for your quick and prompt response.
Appreciate Enrique's service.
Very easy process and service was completed quickly.
In my several years of having Gary as my service rep.. he has always been very knowledgeable, prompt, friendly, and courteous. I always request Gary because I value his honestly. He is and should be considered a valuable asset to Hyundai.
I’m overall satisfied with today service! Moe did an excellent customer service, he helps answer all the questions that I ask. I really appreciate that. Thank you Moe for that. Great job.
Speedy service, and Mo was very kind and understanding and efficient.
Gary, was great I will recommend my friends to him.
After vehicle was serviced the engine started shaking and sounds like a vacuum leak and the service technician left their tire gage inside the engine department, would like the vehicle to be serviced better. Thank you
Candace, is a great service representative really appreciate her professionalism wonderful personality she is a great access to your business.
All good except the car wash after the servicing was not satisfactory
I am not unsatisfied with Louie in particular, I am disappointed that I brought my car in to fix one problem and it was returned to me with a different problem in the exact same region that I had fixed. I understand that the technician double checked all the work that was completed but that doesn’t change the fact that the car was retuned to me with a new problem that was working before I brought the car in and is no longer working following the work that was done at Hyundai. Especially considering that I purchased an extended warranty that should cover these problems.
Everything was handled efficiently and with excellent service. Communication was good. And I was very happy with the overall service.
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