Shane Riggs never answer his phone never returns text messages called multiple times have them on my phone never return my calls never return my text messages the operator at Norm Reeves try to get a hold of him for me could not get a hold of him for me multiple times I came in to pick up my car he would not make eye contact with me never had worst service in my life I I never want to deal with him in the future he has an excuse for everything and I’m really disappointed the service manager is great and the guy that finished my paperwork Paul was great but Shane Riggs should not be in his position he’s very unprofessional and if I had to deal with him again I will not take my car there I will be talking to corporate about him when I walked out I looked back and he was laughing don’t know if it was about me but he didn’t pay attention till after I walked out the door and then he started laughing with the girls that were standing next to him I do not appreciate it
Great experience with Paul Phan, very professional and very helpful
Excellent service!! And super friendly! Nice, clean business
I always go to Gary. I like the honest way he works with my.
My car was dropped off by tow truck I felt no urgency with Representative to follow up with me regarding my car. Had to rent a car in which I had to pay for insurance for the car rental the Dealer did pay for rental cost. When picked up my car on the 3rd day for a unit Assyria corner radar sensor. All my personal items were removed from my center console. They were not placed in a bag or floor mat, they were placed on my beige seat which I felt was not proper due to cream leaked onto my seat.
She was very helpful and pleasant to work with.
Cheyne was very nice and welcoming.
Very happy with Mariela. She helped me all the way. I felt immediately, my car was in good hands. So glad you had the parts for my repairs and was worked on in a timely manner.
Gary is the absolute best, got me in and out of there
My part is on back order, but Gary was great communicating with me which was appreciated! He really took care on me. Thanks Gary!
Always pleasant and takes card of everything!
Always a pleasure working with Gary
Everything went well. Thank you
Work was done in a timely manner.
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