I think two hours for oil change too much. Try reduce time.
I brought my car in at least 5 times and every time I was told it would be this issue and I had it fixed. A few weeks later the same issue came up, and was told it was that issue and I had if, etc. Finally I was told to pay more to take the engine apart to see what the issue was, that was another $700.00. And then I was told it was not worth fixing as the car was old and had a lot of miles on it… I am sure that I am not the only one to have this issue… It would have been better to know that it was not worth fixing from the beginning.
Mohamed was very professional and kept me informed with status updates.
Excellent service, friendly and personable. So pleased w/ Hyundai's personnel and vehicle maintenance. So happy w/ my Sonata's performance.
Very pleased with the service
Great service and communications
My service agent Moe was extremely helpful and friendly . He answered all of my questions. Very pleased with the service.
Great service from all at Norm Reeves, specially the service manager Hermanshu Bagga.
Candiace was very friendly and helpful during my visit! Excellent customer service!
Gary was awesome very informative on questions I had asked about my car. I didn’t feel like rushed out of there after my car was done being serviced. Great customer service. Love the free car wash too. Thank you Hyundai ????
Gary & rest of staff are always so friendly & helpful . Always a pleasure to be treated so well . You have very special people working there .thanks !!!
He was awesome. Great guy.
Louie was great but the technician who worked on my car left my tires at 3 tires at 39psi and 1 @ 32psi. I had to pay a tire shop $20 to check I didn’t have a leak but turns out it was not aired properly, it’s unacceptable that the technician would be so careless with a customers car!!!
Of course I don’t mind receiving a survey and completing it. I can tell you right now. We were satisfied with the professionalism and the service provided from your staff. Thank you.
Mohamed was great, very helpful and transparent through the whole process. He gave me regular updates, and helped to facilitate everything with my car from start to finish.
Excellent service by the Cerritos Hyundai team!!
Enrique did a greatcjob keeping me informed. I especially appreciated the video examination of the vehicle.
Thank you
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