I made an appointment at 10AM for the sake of oil change. I had to wait until 1PM to get my vehicle back. I was there actually 9:45AM. When I got the estimate from him, it was $149. I showed the $25 discount coupon. When I paid at the cashier, the invoice said $152. You charged $175 and discounted $25. It looks like you charged me original estimate. I was totally dissatisfied with your service.
Hi. Clicked “no” by accident. My experience from Marlen and other staff were positive.
Excellent service from your team
Jayden was very kind and polite, I appreciated his assistance with handling the service transaction.
Thank you for such great service, Gary!
Louie was great. He was professional and took care of us.
I brought in my Sonata to replace a flat tire. Took almost two and a half hours and after driving off, I noticed they inflated the new tire to 40 psi and did not top off the other three tires which had about 30 psi each!
Louis provided excellent service
if anyone actually reads this, feel free to call me at ****-****-xxxx
they couldn't even fill my windshield wiper fluid. the one consistent factor from my last two service visits at norm reeves hyundai superstore is that my windshield was not refilled although i was charged 4.21 for said service. again, feel free to call me if anyone actually reads or cares
Maintenence was so expensive. But necessary
He was amazing!!, patient, and he made me feel comfortable and at ease through it all!.
My battery is still discharging. Battery discharging still shows on the dashboard.
I received amazing customer service from Enrique Almazan at the Norm Reeves Hyundai Superstore Service Center. He was professional, friendly, and communicative with updates every step of the way. He exceeded my expectations with going above and beyond to take care of my vehicle. My car is running very smoothly, and I would definitely come back for any future car service needs as I know that I would be in good hands. I highly recommend going to Enrique and the top-notch Service Department at Norm Reeves Hyundai. A++++++++++
Candice was great, once she realized I worked for Hyundai, she didn't try to up sell me on services. Everything went smoothly with no hassle. I would highly recommend her to any friends or family.
W service. See yall next year :)
I have gone multiple times for my paint now. They never replace all of the paint that’s defective. They only replace parts and take forever doing so. Their attitudes were horrible when I stated how a part of my paint was chipping the same as the whole rest of the car was they tried to make me feel dumb and say it was some how wear and tear when I’ve gotten about 70 percent of my car redone due to paint chipping. While my car was with them it chipped even more. Exactlyy where I told him it would. Which then prolonged getting my car by another week. He then proceeded to only speak to my uncle as if it wasn’t my car. Extremely horrible service. As well as another part on my trunk that I told him about and he had written down to fix. Was not fixed. But I can’t not have my car for another month and a half so I guess I’ll deal with it. 0/10 experience.
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