First of all after months of waiting, they did NOT even wash the car when I got it and when I when Im about to wash it, there was dents and scratches in the passenger front wheel that might caused wheel misalignment Please call me ****-****-xxxx asap
Kyle was really great. Friendly and courteous.
booked for Recall of front seat belt of Elantra. But I was told they don't have recall parts when I arrived at 8:30AM. I do believe they knew they don't have parts because I marked that I will visit because of recall.
even I had quite many text message about service reservation not to forget visiting. the system of Hyundai customer serevice is ****.
Three times for oil change and dip stick has burnt oil on it and also black sludge shows oil burning. These things were not checked when I told them
I always receive great service from Cheyne. He’s honest and very helpful
I always ask for him when I have service done on my car
Hello
This is Ali Taba.
I appreciate and thank everyone in main office customer service and the Cerritos reeves auto for their participation and accommodations.
Sincerely
Ali Taba
The auto service department was amazing! We came in with several issues and everything was taken care of! Chayne I was not only friendly and polite he was completely helpful!
Very Knowledgeable and suggested maintenance they should be done. Car was received back on time and Cheyne was nothing but personalable and kind. He will always be my service provider from here on out!
Efficient and professional.
Enrique did his to find solutions to the problem I was having. He didn't stop till he found an alternative that will not cost me an arm and a leg. I am grateful for the efforts he and the team are putting on the job.
Great service team,
Thank you for all your help
Overall a great experience!
Riggs was professional as always and kept me apprised of my vehicle status. Thank you.
Enrique was extremely helpful and made me feel comfortable ????
He did an excellent job finding the problem with our car. We appreciate everything he did. He's a good man.
Thank you very much.
Mary it's THEE BEST!!! She has exceptional customer service and definitely went above and beyond in assisting us!
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