Everyone at this dealer provides consistent & highest customer service!
Every time I get my car serviced, the tire pressure is not filles to the correct levels.For my car the front and rear tires psi are not supposed to be the same
She was very professional and even took me early fir my appointment.
Marlen Madrigal and staff were all extremely helpful and courteous
Candice was very helpful! Great customer service.
Candice was great as always and the service department was great too
OUTSTANDING service and Marlen was so knowledgeable and helpful ???? Marlen was so understanding and helped me schedule my appointment around my busy schedule. Thank you again for all you do and this is why I won't go anywhere else... Carol W
Overall excellent customer service!
Enrique was very polite,professional,and honest.
We had terrible customer service in Glendora and learned the hard way.I bring my car to Norm Reeves where I bought it and couldn't be happier.
Enrique is very knowledgeable and explained everything. He has Hyundai's back. Thank you! Rick Martorana
The service was exceptional!!Appreciated the knowledge and experience here
Thank you to the servicing staff, all very friendly and helpful, all inquiring if I have been assisted
I could not believe I had to wait for over 15 minutes after I sign all my paperwork to telease my vehicle.
This was totally unacceptable, and as I waited, I thought I would never recommend Norm Reeves Hyundai to any friends or relatives!
People there were so professional & kind. I was impressed. Thank you
Louie has excellent customer service skills and my car was serviced in a timely fashion. I retired from Hyundai Autoever America recently and was impressed with your dealerhship. Kudos to everyone!
Very thorough and helpful to assist me and answered all my questions. Thank you Candice for your great customer service and maximum consideration.
Is the most pleasant Person to talk with, he makes me feel Welcome. Many places we go to today. You don't feel welcomed or appreciated. It seems like everyone just wants your money. Service is not like it used to be, but with Gary. You feel like He truly cares. He's honestly a very understanding, nice person. I hope he stays for a long time. And has a great career with Hyundai. Thank you
I was expecting someone to speak with me after inspecting my car to explain what needed to be done. I waited for almost two hours, which was fine. Then I received a text message saying my car was ready for pickup, and all communication was done through text. I thought someone would personally approach me to explain what had been done to my vehicle. The text message listed the charges, but since no one spoke to me, I went to the register to ask if my car was finished. No one had discussed the work performed. I was told that they completed the inspection, oil change, and tire rotation. I was surprised that this time everything was handled through text, and after paying the charges, that was it. Was just used to the old times.
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