So far the work has been fine. Will give a full review when all the work is done. Waiting on a replacement touchscreen for my Sonata.
All customer service representatives should strive to be like Kyle. Great experience.
He is always professional and gives suggestions on what the service is going to be. It's a pleasure to bring the car in for service.
Gary O. Went above and beyond providing excellent service and communication overall. Thank you Gary for a job well done!
This service department is very well run. They’re organized and efficient.
Enrique was professional, polite, and helpful. He kept me up to date with my vehicle and worked with me to answer my questions.
Justin was very professional and helpful!
Gary was great! Super friendly. He found me a ride home and showed me and electric car I was curious about. I thought my car would take a week and it was ready the next day. Picking up was easy and the crew were great helping me figure out a few things about my app. Thank you so much!
Thank you so much for everything , it was a pleasant visit ????
Friendly, informative, communicative. Great service!
Gary was great and kept me informed at all times. He offered me some insight on other Hyundai vehicle since I’ll be looking for a new vehicle in the next 12-18 mos
Gary O is phenomenal, curious, kind, nice, and helpful. I really appreciate him and his service and abominations. A+++ service. Thank you. God bless.
Service adviser was very good and car was ready just on time.
Cheyne is AWESOME!! Whenever I have him, he always kind and helpful!! When I have an issue, he makes sure to explain it and fix any issues I may have!! Thank you Cheyne!! You’re LITERALLY the BEST!!
My car died at home, nothing would work, I had to be towed to the dealer on a flatbed tow truck. The problem was some obscure software update that very few cars ever need, but mine did. In view of this, I do feel the rental car should have been covered for the one day that I had it. Shane was wonderful as always.
Enrique was very pleasant and professional and answered all my questions. Called when the car was all done. Very good experience.
Justin is AMAZING! Great asset to the brand!
THIS WAS MY 2ND SERVICING DONE HERE AT NORM REEVES HYUNDAI / GENESIS AND ONCE AGAIN KYLE PREDMORE MADE AN OUTSTANDING EXPERIENCE. QUICK, EDUCATIONAL, PRECISE AND NORM REEVES HYUNDAI / GENESIS PERFECTION MON!!!
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