Enrique explained to me in details of what was done to my car during my visit at Hyundai Cerritos.
Enrique was helpful on explaining what was done on my car and took care of me as soon as I drove into the lot. Very quick service there.
Mo is an amazing individual who truly represents the Hyundai and Norm Reeves name. I ask for him by name because he is so thorough, straightforward, with the best communication skills. I will only come to this facility for all my car needs if Mo is involved. I recommend his services to all my friends and family because he is truly the best. You are lucky to have him representing the company.
It was really nice being helped by Mo. He was friendly, calm, and had good energy. He provided wonderful customer service. Thank you again, Mo!
I’m very happy with the service. Thank you.
The check engine light went on again this afternoon.
Enrique was extremely polite and very helpful & knowledgeable in the field of customer service because of him& Attitude i always recommend your service i too was in customer service not an easy job Enrique is a professional thank you
Candice Roxa is very accommodating and understanding. She addressed my concerns and provided prompt and frequent updates.
Thank you Cerritos Hundai.i all ways satisfaciendo with the service there,verry frienly staff and verry good service thank you .
It took 3 hours for the tech to inform about other issues with the car. I was only there for a simple oil change. The front window had written on it with a marker and the car was not washed. The tech wanted more time to clean the air filter and patch a tire. This was the worst service I have received for a new car. I hope your service gets better in the future.
I will say that I had a whistling sound around my sunroof at freeway speeds only to find when I returned after my 1st week of ownership only to find out the roof racks had been put on backwards.
I got good customer service.
Mr. Gallegos was very kind and helpful. Explained everything to me. I appreciated his assistance.
Luv your customer service reps n efficient service on my vehicle as a walk I'm proud to keep being my car back
it took 3hrs to get a lub and oil change,
Juan is a great representative of Norm Reeves Hyundai Cerritos
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