Candice was very informative about my car and very pleasant to talk to
It was done a timely matter
Thank you for everything
Carol S
Candice was so nice and very professional
Better communication on service. Not going in people's things with out permission. Calling vendors that worked on car to get services done with out asking. This is why service was bad.
Candice, was very helpful and friendly and things went well!
Thank you Juan for all helpful information and for the fast and efficient service
Gary was very much helpful and is very nice.. everytime I need something done to my car
Gary is always the one I kno will help and do what he can....
Friendly service team and great waiting area
Yes Good personal and atencion very good good service
There is no reason to make an appointment cause it took two hours for a oil change
Everyone was very helpful, the only problem was that is was so expensive for a $100 part , I ended up paying close to $700. In these times I just think you are marking up the parts so high..
I really appreciate Enrique and the Norm Reeves team for helping me out. Thank you!
Took my car in for a dead battery. Found out it was still under warranty so I requested for a new battery. You all supposedly tested it and said the battery was still good. I take it back home and my first attempt to start and it’s dead. It was a holiday weekend and I had plans with my family. I trusted you guys to make the right decision on my battery only to discover nothing was accomplished. It took me another 5 hours getting it towed back to your dealership using your road side assistance. I had to call AAA three time because they only brought a jump and not a tow. Horribly experienced and my whole weekend was wasted. Call me for more details.
Louis was very helpful and
answered all my questions
It's good that you're always kind.
Thanks
Job well done with a short time.
Enrique is very professional and shows great customer service. He made himself available for any questions I had.
Excel
Mr. Enqrique is a Excellent Service Advisor.
Thank You
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