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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5686 reviews 68%
4 star 1733 reviews 21%
3 star 149 reviews 2%
2 star 404 reviews 5%
1 star 408 reviews 5%
Review Us
Terry P.
5 out of 5
11/29/2024
Gary was great. Very helpful and professional, I appreciated his service.
Darcy W.
5 out of 5
11/28/2024
Mo was very kind and courteous, but as always Justin made sure everything got done and my Kona was ready - I appreciate Mo checking my past service record and acknowledging my fears of leaving my car longer than a day…I love the Service Dept at Norm Reeves??????????
Kung H.
5 out of 5
11/28/2024
No comments
Brady T.
5 out of 5
11/28/2024
Candice is very helpful and accompdating during my service appointment.
April L.
5 out of 5
11/28/2024
Excellent . Juan was terrific and doing it all with a delightful smile. Thanks again Juan you made my visit smooth .
Roberto V.
5 out of 5
11/28/2024
Very satisfied with the service and communication
Daniel I.
5 out of 5
11/27/2024
Enrique communicated promptly and got the job done. Good Job.
Velma D.
3 out of 5
11/27/2024
Unanswered Questions about vehicle performance
Suzanne S.
4 out of 5
11/27/2024
I’m not sure you were able to figure out what was wrong with my car. Time will tell.
Carlos C.
5 out of 5
11/27/2024
Good service
Amy I.
4 out of 5
11/27/2024
Gary was extremely helpful n courteous .I m a senior,stressed easily..with Gary's help easy my fear n stress . I m lucky with Gary's assistance guide me through the process being without a car. I m very thankful to this gentleman..pls let him know my sentiment, with will encourage him to be helpful to all your clients..n know our gratitude.. .
Troy E.
5 out of 5
11/27/2024
Outstanding customer service, very kind, polite, and knowledgeable. Thanks for a great experience!
Ernesto M.
4 out of 5
11/27/2024
Enrique was professional and expressed genuine concern. He was knowledgeable and represented the dealership well. I hope he helps me next time Iam in need of service.
David Z.
5 out of 5
11/27/2024
Yes
Myra K.
5 out of 5
11/27/2024
Great experience!
Dae Hyun.
5 out of 5
11/26/2024
Service department members are looked very well acknowledged of what they should do. From one to zero, in technically and service wise it was a perfect experience as always there I had. Thank you again for the recent services.
Cindy D.
5 out of 5
11/25/2024
Louie was very helpful and attentive he made my experience nice and smooth. I’ve had bad service prior that is why I stop servicing my car here but he definitely made up for it !
Marland M.
5 out of 5
11/25/2024
Completely professional staff, they were excellent.
Praveen R.
5 out of 5
11/25/2024
Enrique was great, very smooth experience.
Jack F.
4 out of 5
11/25/2024
Great people to talk to there

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