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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5630 reviews 68%
4 star 1717 reviews 21%
3 star 148 reviews 2%
2 star 398 reviews 5%
1 star 399 reviews 5%
Review Us
Christopher V.
5 out of 5
4/1/2026
Gary was very helpful throughout the process, thank you very much.
Nomi P.
5 out of 5
3/31/2026
Thank you for providing us with excellent customer service.
Debra H.
5 out of 5
3/31/2026
Customer please
Sara G.
5 out of 5
3/30/2026
Louis was very pleasant and willing to help get me settled as it was my first time in Cerritos.
Kyuwon K.
5 out of 5
3/29/2026
Dealer shop is clean and everybody was so kind as well as service speed was so fast than other brand dealershop.
Sherry M.
2 out of 5
3/29/2026
I asked them to reset/check the warning light for a rear light . Not done Alert still going with light working
Peter R.
1 out of 5
3/28/2026
I had a 10am appointment for normal maintenance and check a window molding, yet they never took the car into the shop until after 11:15am and had to wait until after 12:42 to receive my car. Need to come back on 4/1 for a part that needed to be ordered(that is understandable). The tech did not update the “Bluetooth” link so I am still getting a notice that maintenance is due. That’s all for now.
Sung Hwan.
5 out of 5
3/28/2026
5 out of 5 stars
Kingland W.
5 out of 5
3/28/2026
Great people and service
Priscilla H.
5 out of 5
3/28/2026
Was very pleased with polite and friendly all employees at cerritos Hyundai were and helpful My vehicle was completed in the time frame was told.
Ashley D.
5 out of 5
3/26/2026
This is the third time Louie has helped me with my car. He's always professional, friendly, and helpful!
Timothy P.
3 out of 5
3/26/2026
Louie definitely made an effort which I am grateful for.
Tierra H.
5 out of 5
3/25/2026
Service was great thanks
Maria Z.
3 out of 5
3/25/2026
Great customer services and friendly.
Maria Z.
5 out of 5
3/25/2026
Louie is n was great. He knew my frustrations n is a solid employee
Jeremy G.
5 out of 5
3/25/2026
Candice was great. The Whole team always is!
Heather P.
5 out of 5
3/24/2026
Great customer service and communication either via text or phone. Thank you again for taking care of my car warranty service jobs and providing loaner car.
Rachelle R.
1 out of 5
3/24/2026
My overall experience was the worst .There was a number of issues that were below customer satisfaction. Please do contact me I would like to bring this matter to someones attention.
Lizabeth C.
5 out of 5
3/24/2026
Always professional and reliable.
Frank W.
5 out of 5
3/24/2026
Candice was friendly and helpful

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