I was disappointed that after spending
Over $500 in service when I asked was
My car washed I was only then told
No a part of the car wash is broken.
I sat while waiting almost 2/12 hours
Customers being called their cars were
Washed, when I asked I was then told
Only the new ones! I’m very displeased.
I received great service.
Just wanted to add that Victor does a great job. Always going above and beyond.
Rick is very "knowledgeable" in his line of work base on the few minutes I spent with him,concerning my car!
He was patience & listen carefully what I have to say b4 asking questions about my car & the service it needs.
You can see & "feels" the genuineness coming from Rick towards his customers, since he was real to me, I give him credit that he his real to all. [ blessings upon rick & Toyota.
Received zero feedback on the servicing of my vehicle. Reps were not interested in letting me know how it went. I was given a key and pointed to the door. Also quite sad that the car was in for service, and there is NOTHING further done. For example, a quick car wash, a detail option, and I haven't checked the fluid levels yet. Were they topped off? I wouldn't know since no one thought it prudent to discuss it with me. I have ZERO issues paying for a wash and detail, but was not even given that option. Your "concierge" service lacks. I have no idea why I needed to take time out of my week for this inspection as it wasn't discussed with me. This dealership continues to disappoint.
I’m more than satisfied with today’s service. Thank you Bryan!
excellent attention ... very good
Thanks for helping me today!
The person I worked with was fine. I came in to install Apple CarPlay. It took 3 hours. That’s too long.
Gabriela was very professional and helpful. She was really committed to making sure that I was happy with the service.
Roger has been friendly and courteous throughout my service event. Thank you!
Thank you for making things right.
John Wells always does an awesome job with our car everytime we come in for service and we appreciate him for what he does Thank you
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