Very nice and professional
I appreciate the extra touches like a wash and vacuum and being done in a timely manner.
Customer service was excellent and so was the nutty cashier. I am glad to come and get the vehicle service. Excellent service and staff
Mr Cruz-Benavides was very friendly and he got me in and out fast. He knows what he is doing and he told me everything they did to my vehicle and all the results. I had a completely satisfying experience.
As,always every one is very professional and curious.
We really appreciate the consistently good and reliable service at Santa Maria Ford Lincon that we have receieved these past 7 years - thanks to all those who make it happen!
Julian Lopez was very polite and professional and was a pleasure to have assist me with my vehicle. Your dealership is lucky to have such a outstanding employee.
Sincerely, Paul R
Thanks to Julian for his attention to care and timeliness regarding our Vehicles here on the Central Coast. He is great to work with and displays the attitude to go the extra mile. As well, Don (Courtesy Shuttle Op) is outstanding!
Regards,
Dan McCaffrey
HESS Area Manager
He was vary helpful and said in compunction with us during the process.
Julian & staff exceptional.
Julian was very courteous and professional.
I really appreciate Patrick's timeliness when returning my phone calls. I am sure he treats all his customers with that respect. Thank you.
Always have great service at SM Ford
When I scheduled my service appointment I was offered a car wash which I agreed to however when I picked up my truck it did not get washed. Not a big deal but if it was offered it would be nice to get it.
Victor received me on time, checked in with me in the waiting room and advised me that I needed new battery and air filter. Also told me I would need new rear brakes in about 6 mos. My car was washed and I drove away feeling that I and my car were well taken care of.
I scheduled appointment for 730 am and was told it wasn’t even started till 1pm. I don’t mind it being later but it would have been nice to have my car in the morning then drop it off when your ready to service it
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