I always love coming to your service department even though I live all the way in Riverside. I’m able to get in quickly and all services are done at the highest level. James was great. He was able to solve come up with a quick solution and was able to get my car out the same day.
Great Customer Service from the moment I got there, till I picked up my vehicle. My vehicle was even done the same day. Thanks again.
Ty was outstanding with me and my XT6 diagnosis of transmission fluid leak (2025 w/ only 8K miles on odometer). Although I was completely disappointed and heart broken with my new found leak, Ty showed empathy towards me personally, and then was reassuring in remedying the problem and getting my car back to me as efficiently as possible (total of 3 days). Ty treated me like a long time customer even though it was my first trip in. He is professional, and an asset to Paradise Cadillac.
I recently had my vehicle serviced at Paradise Cadillac and wanted to recognize Jeff Hunt for the outstanding customer service he consistently provides. Jeff is professional, knowledgeable, and truly goes above and beyond to take care of his customers. He kept me informed throughout the entire service process, explained everything clearly, and made sure all my questions were answered.
What really stands out is his communication and attention to detail. It’s rare to find someone who genuinely cares about providing a great customer experience from start to finish, but Jeff absolutely does. His professionalism, honesty, and commitment to customer satisfaction are the reason I continue to trust Paradise Cadillac with my vehicle.
Highly recommend asking for Jeff Hunt if you want excellent service and outstanding customer support.
JON has always done an excellent job.
Amazingly fast. Took care of everything.
Extremely good customer service!
Andon took really good care of us! Couldn’t be happier.
Mike was helpful, kind, and accommodating. I showed up with 4 kids and he carried car seats and made sure I had a courtesy vehicle that fit all of us. Got my car back the same day and when I realized I left my garage door opener in the courtesy car, the next day he got it back to me quickly even though it was busy in the shop! Thanks again Mike, means a lot.
Mr Trevor kept me informed with the progress on my truck and it was repaired very quickly. I’m very pleased with the service I was provided.
Outstanding service Trevor
Thank you !
Aubry was a pleasure, very friendly and professional.
Shane was very professional and provided all of the necessary information and details about the maintenance. He shared all of the information regarding the monthly specials. And answering all questions I had. He made sure to explain the process. His dedication and commitment is a testament to his work ethic. I appreciate his attention and courtesy. He delivered 100%. Thank you.
Outstanding customer service
Ty was exceptionally great. He helped me through the whole process
John is attention to detail on all aspects of the repair!
Thank you John!
Ted is the MAN!! Truthful honest and goes over and beyond.
Thank you I really appreciate his customer service.
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