Service Center

Real Reviews From Verified Customers

Donna C.
4 out of 5
2/23/2026
Everything went well I had to wait till they got the part of the antenna that I need for my radio to work again and they had Lake Elsinore dealership had one and they got it over to the Temecula dealership Paradise and Ty Scott was very helpful. Now I have music again because I quit to a automatic drive-through car wash and it took off my antenna. They did a great job I really appreciate it thank you for my music. Donna C
David H.
5 out of 5
2/22/2026
Very professional in describing what service needed to be done and gave an estimate how long it would take to complete the service Jose updated me periodically to give me an update on where they were at in completing the service
Ignacio L.
4 out of 5
2/22/2026
Jose was very professional and knowledgeable, he explained to me what needed to be done and time waiting was as he told me , right on time . Thanks
Alyssa J.
5 out of 5
2/22/2026
Ty is the best. So helpful, and kept me in the loop on what was going on with my vehicle.
Alvin B.
4 out of 5
2/22/2026
Service a bit expensive for oil change some competitor lower price been here for many years At your service cant even give a discount ill give positive to my advisor. If you want your customers back be competitive on the price range
Lesa G.
4 out of 5
2/22/2026
I have complete trust that Trevor and the teams’ maintenance allows me to rely on my cars health and longevity.
Pietro S.
5 out of 5
2/22/2026
My service representative was very knowledgeable and very helpful
Juliana J.
5 out of 5
2/22/2026
Aubry is always a great help takes care of my vehicle and I thank you for all you do
Timothy F.
5 out of 5
2/22/2026
10/10 service
Joanna S.
5 out of 5
2/22/2026
I’m very pleased with the excellent customer service I received today. Chris was great about checking me in promptly at 8:00 a.m. and keeping me updated throughout the process. Chris was attentive and professional, and he made sure all my vehicle concerns were fully addressed.
Gabriela W.
5 out of 5
2/21/2026
Peter was very nice and kept us informed about our vehicle.
Darren H.
5 out of 5
2/21/2026
My service advisor Jose was great. He was very responsive and kept me in the loop of what was going on with my vehicle at all times.
Koel A.
5 out of 5
2/21/2026
I'm very grateful to Chris and his team for taking care of my car, and patiently going over everything with me. Chris is a real pro, he answered all of my questions and concerns. I'm very pleased with my visit, it greatly exceeded my expectations. Thanks again for everything! -Alice K
Gary C.
5 out of 5
2/21/2026
great help & always keeps me informed.Calls back when he says he will.
Todd O.
5 out of 5
2/21/2026
Chris, The rep assigned to my vehicle was awesome! Kept me informed and after I left he texted to make sure the vehicle seemed to be running good… so pleased with Paradise and to work with Chris.
Raymond B.
5 out of 5
2/21/2026
Chris always guides me in the best way to take care of my vehicles... saves me time money and headaches thank you
Jesus G.
5 out of 5
2/21/2026
He is a grate guy he deserves a raise and he is a great worker
Debra L.
4 out of 5
2/20/2026
My history with Paradise Chevrolet goes back 19 or 20 years now. Mike Armstrong, was my service rep back then, he spoiled me with excellent service that kept me coming back. I have never had a bad experience nor complaint with any of my service appointments. Each and every rep I’ve had since Mike has proved to take pride in both my being a customer and each and every service given. As always, my hats off to management for seeing to it both car and customer care cared for with top of the line service. Shane proved excellence in customer service continues to be top of the line. My best always, Debbie Lewis
Gerald R.
4 out of 5
2/20/2026
Peter was tremendous helping me get my car serviced. He took full responsibility for getting all the items addressed. Peter is certainly an asset to the Paradise team.
Ernestine E.
5 out of 5
2/20/2026
Ty was very patient and listened to all my concerns. He also made sure all my questions were answered. Wonderful customer service.

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