She was very attentive and knowledgeable. Kept me informed and was accurate on when my vehicle would be completed. Excellent job.
Excellent customer service. Maintenance accomplished quickly. Waiting room very nice. Thank you.
Chris was very helpful. He kept me updated with the repairs status and explained everything in detail the issues my car was having. Very satisfied overall. Thank you!
Jon is the best in the business!
I drive from Ramona and James has always made sure to communicate repairs, suggestions and offer services or parts that will keep me safe on the road.
Kudos to James!
Shane was a great representative and was very helpful. I look forward to returning.
Shane was awesome. This is the first time I've interacted with Shane and I was very pleased.
Thank you,
Chris gave us excellent and professional advice.
I would like to thank Mr Michael for his outstanding support services and the crew for their great work which was 100%. I love this dealership. Again thank you all. Mr Michael I hope if o have another problem I hop you are our service support provider
Chris was amazing and possibly the reason I will only be going to paradise Chevrolet going forward. I called other places with my issue and every time I did I felt like I was getting taken advantage of. But with Chris I genuinely could tell he was trying to help me out.
Peter did a great job as service advisor, just like he did my last visit.
Ted Stark and service team are the best!
The person that handled ne as a service advisor was very incompetent. I did get uoset when she did not call me as promised The service directir intervened and corrected my issues.
My dissatisfaction has nothing to do with my service director. My problem is that except for one visit has been at Paradise. My air filter was serviced by Paradise. To find out all these miles later that the air box was improperly installed is distressing especially since almost 60,000 miles of service was done here. Then, to find out my tires can’t be rotated because of wear because it was I who discovered that my tires were not rotated my last bust as charged and expected causing the wear noted by the technician is extremely frustrating and disappointing. The solution by 4 tires on sale when it comes up. The technician said in a video that there was fluid on the airbox but didn’t say what it was. I maintain my vehicles and trusted Paradise with the things I couldn’t do. Also, I had to add two quarts of oil after my last visit which meant not enough oil was installed. I will not be coming back at this time for any more service. Maybe time will heal but I am done for now.
We're very satisfied with James, he kept us well informed as to what they were doing in trying to find the problem.
Andon was very professional and he was on top of everything. That type of customer service is what everyone should have. I would give andon an A+ i will work with him anytime. Thank you andon for everything awsome
Chris was absolutely amazing! He made the entire experience wonderful. We really appreciate him and the work performed on our Yukon! He was very helpful, knowledgeable, and friendly.
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