Friendly, knowledgeable and courteous
My advisor was fine. No problems. My only complaint is I booked the appointment a week ago can you have the advisors or people who verify your needs tell you what is “recommended” then so you can plan ahead rather than when you been or plan on waiting for the vehicle.
Paradise Chevrolet Cadillac has exceeded my expectation. Peter in the service department has always taken care of me. Thank you.
Mike was very knowledgeable and amicable
Shane is Top Notch????????
The work was done much faster than expected. I really like this dealership, especially the coffee and donuts. Also, everyone there are super nice.
Only problem I had is that when it was time for pick up I was told it wouldn’t be ready until tomorrow morning. When they were told I needed my vehicle that day it was done in 20minutes. That shows consumers that we are not #1 in your eyes. Going home on time was first. Made me feel uncomfortable I am satisfied with my service overall I’m not satisfied with the sneaky dishonesty. My next service I may go to the dealership in Lake Elsinore. See how honest they are.
Jon was very helpful and concerning. I appreciate his help very much.
I’ve taken my truck to Paradise Chevrolet for service several times and the work and updates are always excellent, but on this visit there was an avoidable communication problem. My truck was finished and parked in the “completed” line but nobody let me know it was ready — I only discovered it when I walked outside. I appreciate the quality of the repairs and the team’s competence, but I would expect a quick call or text when a vehicle is complete so customers aren’t left waiting or surprised. I’ll continue to use Paradise Chevrolet for service because the work is solid, but please improve the final notification process.
10/10 absolutely satisfied with all his help
We completely out of way to make sure everything was fixed and also even washed my truck
Great experience with getting service done on my truck, Chris made the entire visit a pleasure, and provided white glove type customer service.
Aubry was awesome! She came out and updated me on the status three times while I waited. She also made sure my concerns were checked in addition to my normal service.
John is always professional, timely and makes sure that my vehicle is handled carefully.
Jose was great! Keeping me informed and answered my questions on extra things I might need. He was straight forward with his answers and advised those maintenance items are not need at this time given the current mileage.
Provide excellent service about my transmission repair.
James is a good person , efficient , Did his best to follow thru and up with a previous problem as well as the servicing needed this visit. He also assisted me with transportation to and from the dealership
In a timely manner.
Peter is very knowledgeable, thorough and pleasant to work with. I know my car is well taken care of.
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