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Real Reviews From Verified Customers

Service Center Review Summary

5 star 974 reviews 67%
4 star 299 reviews 20%
3 star 33 reviews 2%
2 star 79 reviews 5%
1 star 76 reviews 5%
Review Us
Kevin S.
4 out of 5
9/21/2022
Wait time was reasonable and Tiaz took care of my problem .
Tom D.
5 out of 5
9/19/2022
From the moment I walked in your employees could not have been more acomading the young lady who took care of me was unbelievable just a great experience
Clara M.
2 out of 5
9/17/2022
Service agent was great, profesional. I knew the cost was going to be a little expensive but DID NOT appreciate having to pay 3.5% additional cost for utilizing credit card. This is outrageous - will be the last time I take vehicle there for service.
Pauline K.
4 out of 5
9/17/2022
Very good service ! And when ready to buy another new car . I will purchase and it will at Nissan of EHT nj !
Connie C.
5 out of 5
9/17/2022
Everybody was very professional!!
Helen J.
5 out of 5
9/17/2022
She was friendly professional very informative looking forward n the future to meet with her again. Thank you
Joe B.
4 out of 5
9/17/2022
Repairs were extremely expensive!!!!
Gary S.
5 out of 5
9/16/2022
Friendly customer service and the appointment was expedited quickly . Thank you and keep up the good work ! Highly recommended .
Jenn The.
5 out of 5
9/16/2022
The Service Department is a pleasure to visit! Dalwin is very knowledgeable and professional. I will definitely return to Matt Blatt for my service needs
Joann S.
4 out of 5
9/16/2022
You can't get any better than Kirista to represent nissan then hert than her
Salvatore A.
5 out of 5
9/15/2022
I experienced was great. Everyone was so knowledgeable. Specially, Krista I stopped in for a question and she handled it and got me right in and got me right out give her a 10 out of 10.
Robert H.
2 out of 5
9/15/2022
Service persons were very pleasant and knowledgeable. Apparently the work was done well. However, I was not made aware of a new, and ill advised, change in payment structure that penalizes customers 3.5% for using a credit card. During the 1970s we learned that credit card fees are part of the cost of doing business. Although, in my case, significant dollars were involved, Matt Blatt’s new policy gives the customer the impression of being nickel-and-dimed and makes one wonder what else is being done to save the company a few dollars. Additionally, since only debit cards or cash is now accepted (no personal checks either) customers who do not have sufficient cash on hand are paying twice to use a card at your establishment- once in the fee you charge and again in the interest charged by the credit card company. The new payment policy reflects very poor business judgment and should be reversed.
Linda R.
4 out of 5
9/15/2022
Tiaz kept me updated on the progress of my car. Even though I was satisfied I waited two hours. I miss being able to make an appointment for my oil change and check up.
Sumon H.
5 out of 5
9/14/2022
Good service . Very courteous.
Joann D.
5 out of 5
9/14/2022
Dalwin Diaz was very courteous and professional. He really was so polite and took good care of me Thank you, Joann D
Thomas C.
5 out of 5
9/14/2022
Always great and friendly service Highly recommend Nissan to all friends and family
Hector G.
4 out of 5
9/13/2022
Good service and get out of time
Roys A.
5 out of 5
9/12/2022
Mr Diaz was extremely professional and helpful.
Janelle C.
5 out of 5
9/12/2022
Thanks for fixing my car so it feels safe again!!!
Barbara L.
5 out of 5
9/12/2022
Very nice experience everyone was very professional

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