Tech, kept me informed every step of the way about the progress of my car, especially since there was a delay in the mechanics trying to loosen a part. She also gave me an estimate on another potential issue my car has. I appreciated the information. Her demeanor very professional and kind.
Great service-nice customer waiting room.
Loved the snacks and coffee machine!
I was never contacted that my service was cancelled due to the rain or told at check in. I took off a day of work for the appointment today. When I picked my car up Brooke couldn’t tell me where my car was parked and her suggestion was to push my lock or alarm button so I walked in the rain searching for my car which was back behind the building in a lot. Not a great first experience.
Roughy in vehicle because remote start sometimes turns off as soon as I opened my door. I am aware that it turns self off after ten minutes, however I have had it turn off a when I have opened the door after much less than ten minutes. I explained that this doesn’t happen all the time. When I called for an appointment I was informed that this could be “computer checked “. When I took it in for service, I was informed that techs attempted to reenact this problem a number of times but it always worked. I was told to take a photo next time. I HAVE NO IDEA HIW TO TAKE A PHOTO OF A CAR TURNING ITSELF OFF.
Nothing was really wrong - a 4-hour fix turned into 5 hours. Just a very long day! Everyone was friendly and helpful.
Well I didn't get anything done but my tags were put on today but everyone was very courteous and I'm happy thank you Matt Blatt Nissan.
He was very efficient and polite
Things went very smoothly. Thanks
Excellent customer service
Brooke was polite, accurate and extremely helpful. An asset.
Totally fast service. All needs and concerns were addressed!
Very satisfied in and out fast.
Work completed in satisfactory way. Professional service.
Staff were friendly and helpful. Explained everything clearly.
I am completely dissatisfied now. He did not. Dave did not contact Geico to say he needed more money. His name is why I forget his name but he see a Chester Israel. Yes Israel is his name with Geico insurance car insurance. I am very good disappointed I do not have a car. They’re holding my car hostage and it’s not my fault. Please get in contact with me. My name is Joan M
A lot of technology, but they do not solve real problem of the car
I've asked on 3 separate occasions for the breaks and break pads to be checked on my 2021 Nissan, to only be brushed off. I go in yesterday for an oil change; my car squeeled so loudly it alerted 3 employees and they told me to get my breaks checked and for them to be squeeling that loudly, they were worn and damaged for a while. I should have been listed to the first time when I brought the issue to light. It's a new car at that.
Nick is always great very personable and knowledgeable, he is also very hands on and caring my only problem is you don’t take personal checks !!!!!!
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