Thank you Krista Calabrese for being so kind and helping me with my vehicle. l truly appreciate your help and kindness....very caring!
People like you make the world a better place.
Also thank you to... l believe but not so sure of her name, the woman with the blond hair sitting out in the last cubicle before you leave with your paperwork bc she helped me out the door looking for where my car was parked and the wind was so strong that it blew away my papers and she helped me pick them up & guided me to my car.
completely unhappy with the treatment i received today
Brook was not in today and your service team was ridiculously slow - 45 minutes to hand us no our keys- i never got my trade in / sale value- they said they were too busy from tuesday to saturday to do it!!!
they made it sound like only brook could help me and they didn’t want to bother!! outrageous service! also the guy would not drive my car to the front because it was too dangerous!! we drove it back to ocean city with out incident… i was completely disappointed with your service department
Liked that it was straight forward and to the point. Went in for a diagnosic due to a check engine light. Resolved the codes that were popping up and didn't try to upsell on other unnecessary things. I've worked at a Nissan dealership in the past, plus at other businesses, I've seen them try to sell the customer an air filter by showing them a "dirty" air filter, among other upsells. I had my war face ready to do battle. But not required here which was nicely surprising. Brooke was great, very informative and cool. She knows how to translate mechanical jargon into words the customer can understand. I would recommend you guys to others, plus would come back for other stuff my mechanic is not able to do. Thanks
Krista was one of the best service advisor I ever come across with. Very knowledgeable about her work. Great service, communicates well and makes you feel like you are a priority and will do what it takes to make you happy.
Teuh is very personable,always has a warm welcoming smile on her face.She lets you know step by step and walks you thru the process.She explains everything in detail.Teuh is truly a asset to the company
I have been a customer with Nissan for many years and it's mainly because of the great customer service and quality merchandise! KRISTAMARIE is awesome always!
Conner is the best service advisor I’ve ever experienced… and I’m 72 . He goes out of his way to make sure everything is understandable. Answers all questions , is polite and knowledgeable. He’s a pleasure to work with . Thanks Conner , I wish they were all like YOU !!!!!????????????????????????
Love Krista! She’s the best!
Thank you so much for your good service ????
I am extremely disappointed with the service provided by Nissan. Despite spending over $2000 on repairs, the engine light issue in my vehicle persists. It was caused by a part that could have easily been replaced. This experience has left me questioning the quality of their service.
Brooke was amazingly helpful!
Teuh was an absolute delight to work with! I felt very taken care of.
Kristamarie is the reason why I come back to get my car serviced not the sales department which I find to be subpar but the service department which I find to be the best. My car has always been in pristine condition and I want to thank Kristamarie for overlooking my repairs, as I am very happy with the service.
Brooke was fantastic and extremely polite. She was also very patient with me and my questions. She is Amazing.
It was busier than normal but Conner was very professional, polite and handled his customers assigned to him with care.
Brooke was very kind and helpful
Thank you Connor, much appreciated, for great service
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