Service Center

Real Reviews From Verified Customers

Galen K.
1 out of 5
11/7/2021
The 15 minute wait to get fully checked in seemed excessive, especially since I had an appointment. Otherwise things were fine.
Anggraini G.
5 out of 5
11/7/2021
Great service-friendly
Gwendola C.
5 out of 5
11/7/2021
Treated me professionally and explained clearly what needed to be done. A pleasure to work with him.
Julio J.
2 out of 5
11/6/2021
I had an appointment for 9:45. Scott the service advisor said car would be ready by 12 or 1pm. Paperwork also stated that. I called multiple times and was unable to get ahold of Scott or any update on my car. Car was done at until 3:40pm. I so have after market wheels which require a special lug nut socket which was not returned to me. I call es back telling them I did not get my socket back and was told they would TRY to get ahold of Scott and that he would call me back o he never did.
Julie O.
5 out of 5
11/6/2021
Osvaldo provided us with great customer service he helped us with everything. Communication was excellent.
Virgina J.
5 out of 5
11/6/2021
Phil is the best. I am always completely satisfied with the service he provides. He explains everything thoroughly to me.
Godswill A.
5 out of 5
11/6/2021
Thanks
Aldon J.
5 out of 5
11/6/2021
Great customer service!!!!
Joel C.
5 out of 5
11/6/2021
Scott was very professional and attentive. Very good customer service.
Pablo A.
1 out of 5
11/6/2021
I went in for a basic oil change today Friday 11-05-21 and I got home a few hours later I came out to go to the store and I notice oil under my vehicle. I will be calling tomorrow morning
Scot M.
5 out of 5
11/6/2021
None
Roberto A.
5 out of 5
11/6/2021
Exelente
Christine Marie.
5 out of 5
11/6/2021
He was very friendly and accommodating.
Mark S.
4 out of 5
11/6/2021
Lets go Brandon
Adrian A.
5 out of 5
11/6/2021
Friendly, quick, and easy.
Gina G.
5 out of 5
11/6/2021
Everyone who is the status was very helpful , nice and professional.
Ernesto Q.
4 out of 5
11/5/2021
I appreciate the maintenance done on my vehicle. Keep it up!!
Rosalina T.
2 out of 5
11/5/2021
My service advisor is not as helpful as before.
Juan M.
4 out of 5
11/5/2021
It was very nice to work with Hugo. He answered all my service questions I had. He also recommended additional services my car needed, which I agreed to do. From now on I will only request him when I go service my car.
Rosie D.
4 out of 5
11/5/2021
Loved the communication with Michael. He offered recommendations and I did not feel pressured at all by him to meet all recommendations. Instead he helped determine which were necessary and did not push it further when I declined some services. I used to go to the West Covina Toyota but this facility feels more organized and the customer service is unbeatable. Keep up the good work!

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