Phillip was very helpful and nice.????
I spoke already this morning with Mike your service manager and I made him aware of the service that I received yesterday.
Does not reply to messages.
The service was very good.
I brought my 2001 sienna in for troubleshooting. I pulled the codes before I dropped it off.
I only brought it in to see if there really was an engine knock and not just a failed sensor. The mechanic didnt get that far.po325 code
Secondly, The po420 and 773 codes were not mentioned, or investigated to give me a sense of the total end cost of repairs at your shop
Mr. Zalibra always give us good service. He knows his job and is a good the best options . We appreciate his courtesy . Is an excellent employee.
I spoke with Olive Vedoy Pratt, a service advisor, who was very impatient and had an awful attitude. I asked for a free oil change and she took advantage of my husband who speaks limited English, to insist him to pay ~$80 for maintenance which we did not even ask for. This is not acceptable. Instead of asking about what we needed ( I was trying to explain through the phone), she was condescending and rude and kept saying she had to see other customers before trying resolve the miscommunication, and refused to clarify with me on the phone. I have been a customer for at least 20 years and I have never experienced such rude service.
Professional, helpful, and highly knowledgeable. Service with a great smile.
Everyone that worked with me at Claremont Toyota was awesome!
Every time that I brought my car for services, I was told a shorter waiting times than the actual service times. Why can't just give me the real times.
Had an appointment at 3 PM and was helped until 4 pm. The service has gotten alot sloppier. Even picking up my vehicle was a long process I am not content with today's service.
Thanks Jeremy I will be back soon
Jerimy was very professional and suggested what service should be done now and what should be done next time I bring the car for service
My experience at Toyota was good
Completely satisfied with the service. Thanks
Oscar is the nicest service person I've dealt with at Claremont! I try to always schedule my appointments with him.
Mr. Gonzalez is always courteous and professional and provides me with the best possible service. THANK YOU!!!
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