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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2682 reviews 63%
4 star 758 reviews 18%
3 star 110 reviews 3%
2 star 419 reviews 10%
1 star 297 reviews 7%
Review Us
Samuel P.
4 out of 5
12/16/2021
Osvaldo (Ozzie) was great, very helpful, informative, and very professional. He updated me on service of my vehicle in tact manner; he was very clear and concise of the process of maintenance issues. I believe that Osvaldo is a great asset to Claremont Toyota; and I will continue to have my vehicle to be serviced at Claremont Toyota, and I will also plan on purchasing a vehicle there in the future. Thank you, Claremont Toyota and Ozzie for the great help. Thank you, and Happy Holidays!
Judith M.
4 out of 5
12/16/2021
The only thing that might have been helpful is if I had been told that the car would be not be repaired with the recall of the air bag I guess there was no part or parts available. This is by all means not the fault of the service writer.
Karen M.
4 out of 5
12/16/2021
3.5 hours for an oil change. Second time.
Adela P.
5 out of 5
12/16/2021
Good customer service
Javiola B.
1 out of 5
12/16/2021
App at 715 I left 3:30 min later in addition after paying for just an oil change no other service they had you guys had me waiting over 20 min outside in 40 degree weather I had to call Ozzie and still nothing finally went inside and complained. I will never come back ! STOP MAKING APPOINTMENTS IF YOU GUYS CANG HANDLE IT !
Debora S.
1 out of 5
12/16/2021
I waited THREE hours to just be told there was a bag stuck on my exhaust and the oil cap was loose. There should really be some triage system so that there isn’t such a long wait for some of the services. Also, why was the oil cap loose?? I took my car to your location for an oil change so it was your fault that it was loose.
Lulu Z.
5 out of 5
12/15/2021
Excellent!
Helen B.
5 out of 5
12/15/2021
Great. Thank you
Victoria A.
5 out of 5
12/15/2021
Thank you for great customer service.
Dominic P.
2 out of 5
12/15/2021
The tires were not rotated
Stewart M.
4 out of 5
12/15/2021
Oscar did a great job again! ????
Darin R.
5 out of 5
12/15/2021
Excellent and professional.
Steven D.
5 out of 5
12/15/2021
Service provided was excellent as well as timely.
Nelssi B.
5 out of 5
12/15/2021
Excellent service ????
Karina C.
5 out of 5
12/15/2021
Excelente servicio
Juan C.
5 out of 5
12/15/2021
Very professional since first contact, she answer all my questions, she call me to let me know my vehicle was ready . Great customer service. Thank you.
Leilany M.
5 out of 5
12/15/2021
Olivia its very professional
Adriana F.
5 out of 5
12/15/2021
Welcoming and friendly
Ceta B.
5 out of 5
12/15/2021
He was very pleasant
Jose R.
5 out of 5
12/15/2021
Muy buena atención de parte de Óscar armas gracias

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