Service Center

Real Reviews From Verified Customers

Ashley W.
5 out of 5
2/16/2021
Great customer service
Ryan H.
5 out of 5
2/16/2021
Mr. Daniel is a very good representative for Springhill Toyota. I have always received great customer service and look forward to extending my relationship with the Toyota brand.
Sheila B.
5 out of 5
2/16/2021
They done a good job and explained everything they done and what needed to be done soon.
Marcus J.
4 out of 5
2/16/2021
Great Day at Springhill Toyota!
Bonita W.
2 out of 5
2/16/2021
I purchase my 2016 Corolla from your delearship and only have it served at your dealership. They never wash or vacuum my vehicle. I no I don’t have auto butler but as a courtesy. My daughter take hers to eastern shore and they. Wash her vehicle after service she has no auto butler. My sister in law has the exact same car I have, purchased her car from Palmers and after her service they wash and vacuum her vehicle. She has no auto butler. Maybe I don’t have a big expensive car is why you guys don’t provide that service.
Brittney A.
1 out of 5
2/16/2021
Arrived at 140 pm with appointment time of 2 pm and didnt leave til nearly 5pm for a 10k service! Not only that when I got in my vehicle it was vibrating very badly which it wasn't doing when I arrived also the tire pressure light was on when it wasn't when I arrived I immediately returned to dealer and told them the issue the service advisor wanted to blame it on mud in rim! There's no more mud in the tire than when I arrived which was not the case! I told him I believed they may have knocked a weight off balance or lug nuts not tight enough! The advisor wouldn't have anything done about it just asked if I wanted to rotate tires back to where they were! I had to drive my vehicle home 70 miles with a severe shake which I didn't have prior to doing business with this service dept! I will be contacting toyota tomorrow and having my vehicle seen at a different dealership! Will never return to this dealer and will leave negative google review
James .
5 out of 5
2/14/2021
Excellent service!
Darryl W.
5 out of 5
2/14/2021
Thank you
Malassie M.
5 out of 5
2/14/2021
Thank You for taking great care of me.
Zuzo D.
5 out of 5
2/14/2021
Ok
Frank M.
3 out of 5
2/13/2021
Edward Fleming is the reason I bring my Tundra to SpringHill Toyota for service.
Nelda T.
1 out of 5
2/13/2021
I would never recommend that Toyota dealership nor will I ever make a purchase there again. I’m going to share my story about that location to every social media platform that I can.
Matthew C.
5 out of 5
2/13/2021
Great service and Lisa was awesome and efficient.
Barbara J.
5 out of 5
2/13/2021
Thanks for EVERYTHING. Great Service!
Gregory C.
5 out of 5
2/13/2021
Jeffrey Collins was very helpful.
David M.
3 out of 5
2/13/2021
thanks
Jeffry G.
5 out of 5
2/13/2021
Staff is always thorough and helpful
Robert B.
5 out of 5
2/13/2021
Very professional and a pleasure working with Edward Fleming. Thanks
Cedric B.
5 out of 5
2/13/2021
Always greeted with professional and friendly customer service
Loretta L.
5 out of 5
2/13/2021
Thanks for your continued great service!

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