Steve is an excellent customer service associate. The entire staff were professional and great to deal with
Steve always takes great care of my car. I trust his judgment and recommendations.
Luana is exceptional at customer service, details and empathy.
For the first time I received a video of my maintenance.
Wow.!
Luana constantly follows up and is ensures the customer receives exceptional service.
- Andrew
Excelent service , Luana Cruz is a qualified people
Friendly service - very happy
AJ took care of everything as always.
Service Department is five star.
Thank you Rodrigo for the perfect service experience. Hey, you guys are fantastic. I used to be a Lexus girl, mow im totally Audi. I appreciated the efficiency of everyone in your service department and most especially how you welcomed me on arrival and on pick up. Thank you.
Excellent service. 5 stars.
Very professional service
Always 5 stars for Giancarlo and the whole crew in the service lane!
Yes. She was excellent. Helpful, professional and knowledgeable.
AJ was awesome, complete professional. Made sure I was taken care of.
Rodrigo was great! He answered all my questions and was very informative when I asked about my maintenance plan.
When I left my car at Audi ten days ago I told them that my 2nd key was not working despite having changed the battery. This is the key that I purchased at Audi for about $600 just days longer than the 1 year warranty. The key was returned with a battery change still not working. When I brought this to Her attention she told me I was days past the warranty and basically too bad. I just paid almost $2000 for a sensor to be replaced and $600 for a key that didn’t work longer than a year. This is outrageous service for a premium car company. Very unhappy and will not return. Also will be spreading the word to all my fellow Audi owners of my poor service.
Rodrigo Vanegas was very helpful and professional
Great service and great customer experience as always
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