As usual, very fast and you're out of there before you know it.
Matt was very professional, got me in and out in a hurry, best service tech I've had in many years.
Fast, fair service, car now is working well. Dealer personnel very professional
We were on vacation from Wisconsin. Our car broke down while in Petoskey. I called you're dealership and talked to Ryan. I know how very busy service department was but Ryan realized our terrible situation and was able to help us get back on the road! Thank you again, Ryan!
Aaron + team were fantastic. Very professional, personable, and efficient. Highly recommend!
Aaron gave me a time estimate to complete the work and got it done ahead of schedule! Nice surprise! Thank you for the great service!
Working with Ryan, needed to work after job is complete. Need to order spark plug wire kit to complete tune up with John scheduled for 8/14/2021. Hopefully that will address our concern with the hesitate starting problem. We can review work job after that.
Matthew was very courteous, explained everything thoroughly and was very quick with the service understanding my need to have the truck back. Awesome experience. Thanks. Lina and Lucien
Let me know of traferable free 2 yr 25,000 no cost service.
I was very thankful that I could get my tire fixed asap without an appt. Aaron assured me all would get fixed. I liked that he gave me a few price scenarios as well so I wouldn't be surprised ????! Thanks so much for your great service! That's one of the reasons why I will always purchase my vehicles from Fernelius. ????
Happy with your service and Ryan svoboda was great
2.5 hour job took 6 hours and they did not complete the job now I have to take another day off work to go back
It’s always a pleasure to work with Ryan, Aaron and the crew at Fernelius. I travel from Boyne City for the service and good work. I’m a forever customer.
His friendly customer service
Very pleasant to talk to and very informative with answers to my questions...thank you
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