FROM MAKING THE APPOINTMENT, TO THE REMINDERS, TO THE FRIENDLY STAFF, TO THE PROFESSIONAL SERVICE THE WHOLE EXPERIENCE WITH FERNELIUS TOYOTA IS WELCOMING.
Again, great service! Very prompt and love the cafe in the dealership. Thank you!
Prompt 1st rate customer service. I'm very pleased
I dealt with Ryan (not sure of his last name) mostly and he did a wonderful job helping me out with my situation. Each person that I talked with there was very nice and they were all helpful!
The whole team there has always been fantastic. Great communication
Ryan did a great job. He was extremely helpful and helped get us back on the road. Additionally, he followed up with us very quickly. Thanks, Jeff
As always, thorough and paid attention to detail....made me feel very secure.
Well done on the dealership layout. Loved the cafeteria.
The dashboard settings were changed without mentioning and it looked like a certain system was malfunctioning. To fix that I had to return back to the filet ship.
I appreciate their honesty
Very happy and satisfied with the service and personnel at Fernelius! Thank you!
Make sure they do the job
Friendly people, a comfortable place to wait!!!
You had my car a month and now it is in worse shape than when it arrived. The back is smash and the back gate does not shut. The back was in perfect shape when we dropped it off. We are waiting on the police to file a report.
In and out in less than an hour. Maintenance bay personnel knew it was me based on appointment time, asked me a few questions and got started right away. At check out the clerk explained a few items on the check list and told me what might need attention at the next service.
Thanks. Outstanding service!
Thank you as always for the exceptional service!
Very friendly and knowledgeable. Jerry the sales man rocks too
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