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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1037 reviews 56%
4 star 428 reviews 23%
3 star 52 reviews 3%
2 star 176 reviews 9%
1 star 166 reviews 9%
Review Us
Susan S.
5 out of 5
11/29/2022
Chuck was more than helpful as always. We service our vehicles there because of him and his knowledge of our vehicles.thanks again to him!
Douglas G.
4 out of 5
11/27/2022
Service was great, but I have to report a bad experience with your sales team. There is a room adjacent to the waiting area and the sales team was having a meeting. The room is not soundproof. Someone in the meeting, presumably a manager, was screaming, swearing and behaving very unprofessionally. If that is his way of motivating the sales force, I want no part of buying my next car at Toyota of Runnemede.
James F.
3 out of 5
11/26/2022
They told me some additional services I needed and they left the decision up to me. There was no pressure.
Lisa R.
5 out of 5
11/25/2022
He’s awesome!
Barry W.
2 out of 5
11/24/2022
Michael was Great, but one of my issues were not solved. I have another appt. Scheduled for December 7th. They did work on my car for a long time to solved the problem but stated they needed more time to figure it out. Hopefully when I return on Dec.7th, they will figure it out.
Pintili A.
5 out of 5
11/23/2022
Good job,Mr. Anthony Cintron i will take my Toyota to services again
Nilda F.
5 out of 5
11/23/2022
I just want to say that Michael Joyce is is the best. Always pleasant and forward with the service. Michael is an asset to Toyota
Frances S.
5 out of 5
11/23/2022
He was a very good service guy! I would tell anyone that goes there to ask for him! Very professional!
Angel V.
5 out of 5
11/23/2022
Chuck is always great
Marie D.
5 out of 5
11/22/2022
Chuck is an asset to Toyota!! Very nice and caring!! Chuck gets an A+ for customer service.
Mary Ann.
4 out of 5
11/22/2022
Technical expertise tracking the air line
Anthony F.
2 out of 5
11/21/2022
I’ll be calling
Scott M.
4 out of 5
11/21/2022
Chuck is the man!
Thomas L.
2 out of 5
11/20/2022
The service representative was unprofessional and very rude. My wife and I have been loyal Toyota of Runnemede customers since 2014. We have purchased/leased 6 vehicles since that time and the service department has been sub par in how they treated us. Today’s treatment was the last straw. We will be shopping elsewhere when it’s time for a new car.
Melvin M.
5 out of 5
11/20/2022
????
Michael Y.
5 out of 5
11/19/2022
Michael J is great!!! Thanks for all your help!!! Have a wonderful holiday!!!!
John T.
1 out of 5
11/19/2022
Paperwork had wrong mileage listed by over 400 miles. When I brought it to attention of serviceman at stationed #6 he just brushed it off and basically stated nothing he could do about since work was completed. Was not happy with that Unprofessional respinse
Joan C.
4 out of 5
11/19/2022
Chuck is without a doubt the best and most knowledgeable person I could have servicing my vehicle. I hope Toyota recognizes the value he brings to the service department as well as the dentire dealership.
Charles G.
5 out of 5
11/19/2022
My wife drives this car and Anthony shows me He is interested that safety is important. Thanks!
Teresa L.
1 out of 5
11/19/2022
I am bringing the car back Saturday morning because the car was not service correctly. The tire light was on, engine light came on, the trac off light was on, and the 4WD light was on. I don’t believe they test drove the car because if they had they would have seen it. The tire light was on before I pulled out of the lot. Then the rest of the lights came on when I turned on to clements bridge road. I am not a happy camper. I spoke to Rich and he said to bring it in.

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