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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1037 reviews 56%
4 star 428 reviews 23%
3 star 52 reviews 3%
2 star 176 reviews 9%
1 star 166 reviews 9%
Review Us
Sheila F.
5 out of 5
12/14/2022
Wonderful service
Dennis F.
5 out of 5
12/11/2022
Thank again to Chuck I came in without a appointment and as usual he got me in and out fast Chuck always goes that extra mile for people
Kathleen N.
5 out of 5
12/8/2022
Chuck Colarmerino my service advisor always handles our toyota needs. Good to know you have great folks there in service
Joan C.
5 out of 5
12/8/2022
Chuck is great - knowledge of car as well as his customer service.
Bruce P.
2 out of 5
12/7/2022
3 hours for a service call? Changed oil and rotated the tires, this was the worst I’ve seen it, normally I’m out of there in an hour or less , then when they finished, they parked it in the back of the parking lot, hidden from everyone, without telling you where it was. The service dept was very disappointing
Crystal C.
5 out of 5
12/7/2022
Michael Joyce was a pleasure to work with. My car was finished early. Drop off and pick up went smoothly. Thank you!
Michael S.
4 out of 5
12/3/2022
Fine-good so far..Was reminded, kept updated during service, accessed our extended maintenance warranrty, and communicated adequately
Mary T.
4 out of 5
12/3/2022
Mike’s the best!
Terry B.
5 out of 5
12/3/2022
Everything went fine and Michael answered all my questions. He has attended to my visits a couple of times and is very professional and knowledgable .
Jeffrey W.
2 out of 5
12/3/2022
money grabbers ctfu
Kathleen O.
4 out of 5
12/2/2022
Always a pleasant experience at Toyota. Just don’t like the long wait!
Scott L.
5 out of 5
12/2/2022
Thanks
Debra A.
5 out of 5
12/2/2022
Great service, as always! Thanks very much, see you next year!
Gerald S.
1 out of 5
12/1/2022
I would prefer more in-depth communication with the service advisor up-front about any car issues, and, like other Toyota dealerships, I would like to receive the full page service checklist from the tech which indicates the status of the vehicle, like tires, brakes, fluids, etc. No need for any follow-up phone call.
Leonard B.
2 out of 5
12/1/2022
You still have my son’s car. Do not want another engine
Jeffery R.
5 out of 5
12/1/2022
Always friendly and keep you informed about whats going on with your vehicle no hassles great job
Felix V.
5 out of 5
12/1/2022
Very professional,friendly and very helpful
David M.
1 out of 5
11/30/2022
I was told service would take 60-90 minutes. Took 2.5 hours. No report from multi-system inspection. How were my brakes? Filters? Etc. paid for a tire rotation that I didn’t want and didn’t ask for. My car still had plastic on the seat and paper on the floor. Couldn’t find my car in the parking lot. It was parked on a far side of the lot. If I was waiting for it, shouldn’t you pull it next to the building? First and last time coming to your service department.
Gayle M.
5 out of 5
11/30/2022
Great service. My advisor was excellent
Carlos H.
4 out of 5
11/29/2022
Good morning, A soon as I arrived with the vehicle, Charles Colamarino provided me details on repairs and how they can contact my extended warranty provider. Your facility did the diagnostics and contacted the warranty provider with repair details and cost. The repairs were made with no costs to us. That was great. I was provided periodic updates by Charles, which I really did appreciate. My experience with Charles and your site, with cleanliness of site, friendly personality and great organization of how you work with customers was a highly positive experience for me. Thank you for allowing me to provide my feedback. See you soon!

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