All the job is done. Thank you very much excellent job.
Jonathan was very helpful, efficient and pleasant
Rolando was great! I made sure I got his card, so next time I need service, I can go directly to him.
I had the worst experience and I will never take my car back to Brandon VW. I also will never buy another VW for the rest of my life!
Rolando was courteous and my car was ready pretty quickly. Overall satisfied
Everything was excellent, thanks for all your team
Rolando is very customer service oriented! He always puts the customer first keeping the customer in mind. Rolando is also very knowledgeable regarding the vehicles serviced. He is very personable and makes sure the customer is comfortable. Rolando is the best!!!
Ralondo was excellent along with I think his name was Steve. I hope am right. They were both dedicated to me and my issues. Steve is the one that is a little gray he sits closer to the entrance to the sales department. I sure hope I got his name right because he deserves the credit as well. I love the VW team
Had to bring back car on multiple occasions
Always a great experience working with the crew at this dealership. I’ll definitely be returning!
Rolando was great. Quick reply and clear explanation of issues. I would definitely recommend Rolando and staff.
Carlos went above and beyond
He was great. Sales team was a bit loud (non business related) in the lobby area though. Thought that was a little distracting especially when trying to work while I wait
Michael was on top of communication and very helpful. I received a loaner car to drive while my car was unavailable which was very helpful because that was for about two months. I was very satisfied with Michael’s customer service and professionalism. Thank you.
Jonathan Zamora was great today.
Wow, Johnathan was most professional; professional, courteous, attentive to details, and friendly when greeting me today for service. As well, he went over the services provided today and covered the recommended service that may be needed in the very near future. I can't commend him enough for being most customer focused and kind.
Received the car back damaged
It is too expensive just to change a battery.
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