Excellent service. Their service has improved greatly. Kudos to Michael!
Jonathan was great, helpful and professional.
Very communicative and set forth expectations.
Excellent customer service from Carlos!
Rolando was very professional and courteous.
Carlos has been nothing less than stellar from day one! We will only work with him for all my VW's needs!
Well mannered. Knowledgeable. Service with a smile
Carlos Melendez customer service was great.
Always a good experience!
I appreciate the way I’ve been treated by the staff particularly Michael Cruz. He is professional and I feel he goes above and beyond to make sure I am satisfied with the service on my car.
Service tech was not informative or knowledgeable with using coupons in service. I informed Jonathan Zamora that I was going to use be using 2 service coupons at the time of drop off not once did he say 2 could not be used. After the initial drop off he then came over and I stated again that I had the coupon for $69.99 oil change and $29.99 tire rotation again he never said the 2 could not be used. If he would have informed me of this prior I would have not got the tire rotation this service. I would suggest he be trained to be more informative to customers with this issue so it doesn’t happen again.
Sydney made sure I was taken care of for my vehicle’s service. Friendly and professional, she kept me up to date as my service progressed. Thank you, Sydney!
We need more advisor like Sydney very patient and well mannered
Mr. Cruz was an excellent service advisor.
Carlos was very helpful, professional, very nice person.
I will do business again. Thank you Carlos for your help and attention. I appreciate it.
Tony
Rolando was very friendly, communicated with me every step of the way. Was very thorough with the paperwork. Very personable and I enjoyed our conversations.
Carlos attention was excellent .
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