Jonathan was such a great help and made difficult news a less uncomfortable experience. He was kind & professional and you could tell he really cared about helping resolve my issue. Give this guy a raise immediately I will be reaching back out to him again with any car concerns I may have.
He was the nicest service person I have encountered at any dealership. He deserves a raise and/or a bonus. You are very lucky to have him. People are not nice anymore and I really appreciated his kindness.
Most unprofessional experience I’ve ever had. By far. None of my concerns were addressed, and instead of offering to fix the issue, I was yelled at and demeaned. The employee was more interested in “leaving at 5” than to ensure I left in a safe vehicle. If anyone cares to hear more, feel free to call.
Thank you to Ronaldo, Service Advisor for all of your help and Than You to Matt, the technician who took such great care of otr car
Great guy, with an exceptional customer attitude.
Sydney was super friendly and helpful.
Fantastic customer service thank you.
Sydney is awesome!! Extremely helpful!!
It’s a waste of time to tell you. ????
Michael was very plwaaant I don’t feel like Brandon VW is where I want to do business. After calling other dealerships on pricing I feel like tbt dealership does not have my best interest in Being competitive and getting me the best price
Micharl was very professional, reviewed what I need, explained what would be looked based on invoice and made sure I had a way home. Thank you Michael
Very very kind and descriptive. Excellent work as a service rep
Sydney was so great! Very excited to continue my relationship with this dealership.
Rolando is a true pleasure, each and every time I visit this location, I have a customer-friendly experience! Rolando has been my favorite advisor since I stepped foot into this location. He has a radiant personality and provides everyone he encounters with an amazing experience! Keep doing what you are doing to make sure that excellent customer service remains top-tier at this place.
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