About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 3404 reviews 65%
4 star 1335 reviews 26%
3 star 78 reviews 1%
2 star 221 reviews 4%
1 star 184 reviews 4%
Review Us
Harvey Q.
5 out of 5
3/29/2023
Very satisfied, service great on all levels
Howard B.
2 out of 5
3/29/2023
Grease on the drivers door handle grease on the steering wheel and grease on the step when you go into your car and this is the second time it’s happened. as I repeated before I think the service. riders should take a look at the car before they turn it over to their client. I know nobody does that at your facility Freddie was a great service writer, and very friendly..
Katrina M.
5 out of 5
3/29/2023
Jonathan was great! He took care of my car quickly and was very polite and professional.
Peter B.
5 out of 5
3/29/2023
Outstanding pick up service and warranty of battery commitment. Very good service
David P.
5 out of 5
3/29/2023
Ok
Christopher H.
4 out of 5
3/28/2023
Freddie Campos is the best!!!
Grant W.
5 out of 5
3/28/2023
Sal Deas a great job and it’s why all of the service on my vehicle has been performed at your location. I trust him and that’s very important to me. Grant.
Jeffery D.
1 out of 5
3/28/2023
Hose clamps were loose on air intake, I had to tighten them up. 90 out 100%. My background is machine repair I look for the little things. To prevent this in the future the service writer Should inspect before customer picks up. But nobody is perfect will still use RSM FORD.
Dallas H.
5 out of 5
3/28/2023
Excellent customer service and support
Steven B.
2 out of 5
3/28/2023
Clare was great. Turns out a cargo cover ‘pin’ that fell out had to be ordered…so I have to come back. Bummer. But the biggest thing that did *not* get done was with something that is making me *detest* the MME: Securialert, a ‘feature’ that is very dysfunctional. The mechanic, according to Clare, said “everything looked fine” but, every time I open *any* door on the Mach-e, Securialert sends me a notification message! Doesn’t matter if Securialert is off. Ironically this happened each time your mechanic opened the driver’s door while performing service and I was in your waiting room. So Clare suggested that, “Next time you come in to have the pin installed, we can dig in to deeper then.” Um…I made it clear at the outset of the service how much this bugged me, so thought “digging in” would have occurred during this session…not some future, obscure service appointment.
Ron H.
4 out of 5
3/28/2023
I was very satisfied with your service. However, I asked for a full synthetic oil change but received a synthetic blend oil change.
Terri W.
5 out of 5
3/26/2023
Best possible experience and result.
Phillip S.
4 out of 5
3/26/2023
Freddy was the BEST!!! Super knowledgeable and to the point!!!
James G.
4 out of 5
3/25/2023
Fredy was great. He even knew how to get to the park.
Stephen G.
4 out of 5
3/25/2023
Miguel’s excellent performance and helpful attitude are a huge reason RSM Ford is and will continue to be my preferred auto dealership.
Brandon P.
5 out of 5
3/25/2023
Miguel was awesome!
Colleen N.
5 out of 5
3/25/2023
Awesome service
Arturo G.
4 out of 5
3/25/2023
Freddy is a great advisor!!
Chris L.
4 out of 5
3/25/2023
Freddy was very communicative and helped get my vehicle fixed through my fleet company. Thanks Freddy you da man.
Robert B.
4 out of 5
3/24/2023
Except for the weather, couldn’t of gone better.

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.