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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3404 reviews 65%
4 star 1335 reviews 26%
3 star 78 reviews 1%
2 star 221 reviews 4%
1 star 184 reviews 4%
Review Us
Carolyn L.
5 out of 5
4/6/2023
Good job! Thanks
Michael Z.
5 out of 5
4/6/2023
Very happy with the service! Clare did a very good job in providing excellent service.
Mary H.
5 out of 5
4/6/2023
Thank you for your'er help on servicing My Truck. Great service provider.
Joseph D.
5 out of 5
4/5/2023
Sal is awesome, a great representation of the great Ford name ! He is kind and considerate, a very good human!!! He would be a great manager!
Michael B.
5 out of 5
4/5/2023
Sal was very professional and did a fantastic job.
Alla K.
5 out of 5
4/5/2023
Miguel was great, as always! Thank you so much.
David H.
5 out of 5
4/5/2023
Sal was wonderful and extra-helpful, as usual. He is an asset to the Ford corporation.
Ellen K.
4 out of 5
4/5/2023
The work done was to add features that were included with the purchase of the vehicle. Freddy checked me in and got me on my way. He sent a text when it was ready and I was on my way. All really good.
Mary W.
5 out of 5
4/5/2023
Miguel had parts ready for the repair, was extremely helpful and friendly
Michael K.
5 out of 5
4/4/2023
Freddy Campos is the best ! Professional,courteous ,knowledgeable ! He is the only one I want to deal with ‘
Gordon H.
5 out of 5
4/4/2023
Miguel Arparicio went out of his way to get me back into my car. His attention to detail was greatly appreciated. Gordon H
Wing F.
5 out of 5
4/4/2023
Miguel was very attentive and updated me regularly as my car was being worked on. Very professional to the needs of the customer.
Hamid A.
5 out of 5
4/4/2023
Hi Is great customer service Thanks
Arthur G.
4 out of 5
4/4/2023
Jonathan was a refreshing change from the last time I had my car service at SM Ford. He’ll be the reason I come back.
Daniel I.
5 out of 5
4/3/2023
She was very professional, prompt and provided excellent customer service.
Cristina V.
5 out of 5
4/2/2023
Very Good service 100 Everyone is very nice and welcoming
Caitlin A.
5 out of 5
4/2/2023
Clare was absolutely amazing. She was extremely accommodating and informative. I was really impressed. Thank you
Jay S.
5 out of 5
4/2/2023
Thanks
Enrique B.
5 out of 5
4/2/2023
Todo muy profesional..grasias por todo
Kyle H.
5 out of 5
4/1/2023
Very helpful and quick turnaround.

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