Service Center

Real Reviews From Verified Customers

Mark S.
4 out of 5
4/10/2023
Fredy was excellent as always. Can’t praise him highly enough. Not so much a 2021 F150 that burns almost 3 qts between oil changes. Ford needs to do better with their product quality and reliability.
Greg K.
5 out of 5
4/9/2023
Great service from Fredy! Thank you!
Yuvicela N.
5 out of 5
4/9/2023
Jacob was an amazing advisor!
Catherine P.
5 out of 5
4/9/2023
Sal was VERY professional and helpful! Thank you Sal
Thao H.
5 out of 5
4/9/2023
Thank you for the service today. Everything went smoothly.
Roscoe Moss.
5 out of 5
4/9/2023
Great service and kept me constantly updated on the service status.
Kim S.
2 out of 5
4/8/2023
Jonathan and the other front of office staff were helpful throughout the process of the repair. I did not appreciate my car being taken on the toll road for a test drive without prior authorization. I appreciate that they are reimbursing me for the charges. Next time, when they call with updates, it should be specified that the test drives may occur on the toll roads, the charges will be reimbursed, and that I should wait until all charges are on the account before submitting the statement for reimbursement. The mechanic that completes the test drive should keep track of when he uses the toll road and provide that information to the agent assisting the patron to ensure everything aligns.
William R.
5 out of 5
4/8/2023
He did a great job!
Brandon C.
5 out of 5
4/8/2023
Miguel did a great job. He was very helpful and look forward to working with him for all of my service needs
Ron P.
4 out of 5
4/8/2023
Miguel was very professional and helpful in the whole process of getting my 2018 raptor repaired unfortunately it still having the same issue Miguel is still working hard on this issue i have no doubt he will help get the truck running like it should thanks RSM Ford
Janet A.
5 out of 5
4/8/2023
Jacob was informative, kind and dependable. I am absolutely satisfied with the serv6.
Daniel A.
4 out of 5
4/7/2023
Excellent communication. Very professional and welcoming.thanks Sal made everything simple and provided alot of information things I asked for to be done and other services that were suggested to be done in near future. it was very great to know I was taken care of and not just a service and out the door. I'll be back. Thanks everyone
Marilyn S.
5 out of 5
4/7/2023
Miguel was excellent- professional, friendly, Factual and helpful. Thank you so much!
Rich R.
5 out of 5
4/7/2023
Miguel provides excellent service, is helpful and keeps me updated.
Cindy H.
5 out of 5
4/7/2023
Super quick and professional
Brian S.
5 out of 5
4/7/2023
Great service and very professional staff. Thanks for taking care of our vehicle.
Sue I.
4 out of 5
4/6/2023
Sal clearly communicates all the progress on my vehicle. He provides updates and time lines and manages the expectations to get the job done correctly. He goes beyond what is expected!
Frank R.
5 out of 5
4/6/2023
Thanks for the fast service
Savannah M.
5 out of 5
4/6/2023
Everyone was amazing!
David N.
5 out of 5
4/6/2023
Best customer service rep I've ever worked with in my entire life. Great hire, promote her immediately.

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