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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3404 reviews 65%
4 star 1335 reviews 26%
3 star 78 reviews 1%
2 star 221 reviews 4%
1 star 184 reviews 4%
Review Us
Len A.
5 out of 5
5/4/2023
Miguel was very professional and explained the work needed on the vehicle very understandably. He followed through on my cars appraisal. I would request Miguel again as my service advisor!
Angeline L.
5 out of 5
5/4/2023
Fredy Campos is kind and accommodating.
Rebecca C.
5 out of 5
5/4/2023
Very professional and handled my repair quickly. Explained all stages of the process and was great to work with.
Kelley O.
5 out of 5
5/4/2023
Clare is the best! Great service! Makes it easy to do business with your company!
James F.
5 out of 5
5/4/2023
Sal was the best. Professional, informative, knowledgeable!
Jackie S.
5 out of 5
5/3/2023
Fantastic customer service, thank you!!
John L.
4 out of 5
5/3/2023
Clare lived up to the high level of customer service that this dealership has set…..I own a Chrysler and I wish that Tutle Click in Irvine just could come close to the great experience I have had over the 24 years of my service at Santa Margarita Ford.
James M.
5 out of 5
5/3/2023
We love RSM Ford! Great Customer Service!
Mary W.
3 out of 5
5/3/2023
Miguel was very helpful. I still have one more maintenance to take care of, but it will be next month.
Rebecca C.
5 out of 5
5/3/2023
Thank you for always having exceptional services!!
Dagmar C.
5 out of 5
5/3/2023
Clare is very professional and super nice. She kept me informed every step of the way, ordered timely Lyft service for me, and explained future services. She also answered questions on a vehicle I saw on the lot. Clare is great!
Christopher K.
5 out of 5
5/3/2023
Jacob was very knowledgeable and helpful. I’m very happy with the service I received.
Bryan G.
5 out of 5
5/3/2023
Salvador was thorough and I appreciate his recommendation for services needed.
Daniel G.
5 out of 5
5/2/2023
The service was first rate. This is my favorite ford dealer, thank you.
Rupa R.
5 out of 5
5/2/2023
Freddy was very helpful.. he was very professional and amazing!
Phillip V.
4 out of 5
5/2/2023
After dealing with Tuttle clock ford in irvine, Miguel seemed like an angel sent straight from heaven. What great customer service. I will definitely be buying any future cars here????????
Geralyn K.
5 out of 5
5/2/2023
NC
Ann K.
5 out of 5
5/2/2023
Sal and Fredy were very helpful. Clare S is so wonderful to deal with. She never makes me feel ignorant about my car, she’s patient explaining anything I ask about. She’s the best!!
Adrian S.
4 out of 5
5/1/2023
We love Miguel! Great service and always friendly l.
Eric F.
5 out of 5
4/30/2023
Good job

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