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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3404 reviews 65%
4 star 1335 reviews 26%
3 star 78 reviews 1%
2 star 221 reviews 4%
1 star 184 reviews 4%
Review Us
Donald M.
4 out of 5
5/7/2023
You need to be more price competitive with other repair shops in your area. I.e. Change rear brake pads: Ford $430 / Amato $250
Derek I.
5 out of 5
5/7/2023
The service team has always been fantastic and I couldn’t recommend the amazing service they do.
Michael W.
4 out of 5
5/6/2023
Miguel is EXCELLENT all that needs to be said
Robert L.
4 out of 5
5/6/2023
Your entire staff, the young lady that scheduled, the valets, Sal Preciado and mechanical workers all deserve the highest rating possible! Your staff should make RSM Ford the number one dealer in Orange County. Thank you all!
Pasquale M.
4 out of 5
5/6/2023
Miguel is great
Rachel P.
4 out of 5
5/6/2023
Miguel is always so prompt and professional! He really makes the process seamless and understands the life if a busy mom and the difficulty and getting my car in. He always goes above and beyond. I will only bring my Explorer to RSM! Thank you!
Farhad G.
5 out of 5
5/6/2023
I appreciate the perfect services.
Karen K.
5 out of 5
5/6/2023
Great boots! And very nice , competent and efficient.
Ross A.
5 out of 5
5/5/2023
Clare was great.
James K.
5 out of 5
5/5/2023
Appreciated the valet service and communication throughout the day! Sal was great.
Robert L.
2 out of 5
5/5/2023
Had a complimentary service and added additional services needed ...Got home to look over paperwork just to find I was charged for the COMPLIMENTARY OIL CHANGE ?? Trust is only earned and this is twice now what am I supposed to think ... You tell me ?? Please respond
Susan H.
4 out of 5
5/5/2023
Clare was so kind completely on top of your job! She always did what she said she would and did this all with a big smile.
Sam F.
5 out of 5
5/5/2023
Sal was courteous, professional . Took care of the service and the recalls. Communicated very well. Appreciate all the hard work. Thanks
Robert B.
5 out of 5
5/5/2023
Sal is the very BEST!
Steven B.
5 out of 5
5/5/2023
Clare’s customer service was great!
J-Manuel C.
4 out of 5
5/4/2023
Two hour job to fix 5 recalls. Seems very fast. I hope things were fixed accordingly. Thank you.
Susan P.
5 out of 5
5/4/2023
Service was completed very pregessionally
Daniel A.
4 out of 5
5/4/2023
Excellent customer service followed through with everything I asked and more. Went above and beyond to make sure I was taken care of and thorough Communication all the way through couldn't be happier any time I come back. I will be requesting sal as my service provider.
Tom K.
5 out of 5
5/4/2023
Miguel was great
Jim R.
4 out of 5
5/4/2023
I like Miguel. He is straightforward and honest.

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