About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 3404 reviews 65%
4 star 1335 reviews 26%
3 star 78 reviews 1%
2 star 221 reviews 4%
1 star 184 reviews 4%
Review Us
Shawn I.
5 out of 5
7/1/2023
Very good experience since this was the first service for my daughters 2015 Ford Focus.
Fernando B.
5 out of 5
7/1/2023
Servicio genial, y el personal muy amable Gracias
Carlos Z.
5 out of 5
6/30/2023
Excellent service and communication about progress from Jacob. He’s the ‘go to’ guy for me and my Ford Service needs.
Jennica R.
5 out of 5
6/30/2023
Sal was friendly as well as completely professional. He is a great representative for your company.
Todd S.
4 out of 5
6/30/2023
Fredy is awesome
Robert R.
5 out of 5
6/30/2023
Always professional and gracious!
Nick G.
5 out of 5
6/30/2023
claire always helpful and efficient. appreciate that she values my time
Jeffrey R.
5 out of 5
6/29/2023
You guys have a great team. My family should all drive RSM Fords.
Deborah G.
4 out of 5
6/29/2023
Sal listened to me and wrote dn what I explained. After the car was inspected, he called to let me know the results and recommendations. He did not show an attitude to me being a female and not thinking I wouldn't understand mechanical talk. Very nice. He's a keeper!
William C.
5 out of 5
6/29/2023
Sal was very helpful. Excellent service!
Clifford D.
4 out of 5
6/29/2023
We have bought nine cars from Santa Margarita Ford but every time we get our car service we come to Miguel .Miguel always keeps us in form and for update. He’s great and he’s reliable. I hope Miguels there forever and ever.!!!
William M.
4 out of 5
6/29/2023
Freddy is awesome
Christine H.
5 out of 5
6/29/2023
He was very courteous and prompt
Brian R.
5 out of 5
6/28/2023
Fredy has great customer service and attention to detail.
Eliseo R.
5 out of 5
6/28/2023
Salvador was very kind and helpful
Tim C.
5 out of 5
6/28/2023
Miguel handled my service quickly and professionally. I'm very satisfied with his level of professionalism.
Dara K.
5 out of 5
6/28/2023
Great service and very responsive.
Ryan M.
4 out of 5
6/27/2023
I just wish there were more recommendations when I came forward with a problem. I brought my car in for experiencing a specific problem, and by the time the service advisor had his hands on the vehicle, he told me all was good and nothing was needed. He did explain that they won’t dive into diagnostics to rack up a bill if it’s not needed. Which I get But I feel it would go a lot farther experience wise if it was addressed something like this: “hey Mr/mrs customer, we understand you’ve been experiencing issue X with your vehicle. When we looked at it, we had zero issues. So we believe you’re good to go. However, if you’d really like, we can go through a diagnostic, which will cost you $x, I’d you choose no repairs. But then obviously if we can find an issue then we would discuss repair costs. How would you like to move forward?” Just a thought.
Cindy W.
5 out of 5
6/27/2023
Fredy is awesome to work with! Loved my experience at Santa Margarita Ford.
Donald E.
5 out of 5
6/27/2023
Clare was very pleasant to work with. She gave her attention to me and I didn't feel like just a number. Thanks Clare!

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.