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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3404 reviews 65%
4 star 1335 reviews 26%
3 star 78 reviews 1%
2 star 221 reviews 4%
1 star 184 reviews 4%
Review Us
Geraldine E.
3 out of 5
10/4/2023
The only thing is if someone listens to the radio, would appreciate if you would return to original station I listen, my rear view mirror in drivers side had to be readjusted also, service was good only took longer than estimated
Todd M.
3 out of 5
10/4/2023
Yes this time. It was a free oil change because of the last time I brought my truck in. Claire completely screwed up and I was so upset with her incompetence that I told the service manager I will never bring my truck there again. My bill was several thousand dollars. It was literally a joke the way it was handled. So unprofessional.
Sean H.
4 out of 5
10/4/2023
Miguel was the best! Will only go to him from now on!
Bob C.
5 out of 5
10/4/2023
The service department did exactly what I wanted. Everyone I interacted with was pleasant and professional. ????
James S.
5 out of 5
10/4/2023
Great customer service Vehicle was done as promised
William G.
5 out of 5
10/4/2023
Top notch!
Frankie M.
3 out of 5
10/4/2023
Fredy is a good guy. I sorta trust him now ????. I’ll come back for the check engine light
James M.
5 out of 5
10/4/2023
Miguel is the consummate professional. CS top notch. He’s the old rep I trust and comfortable bringing my car to.
Bob M.
5 out of 5
10/4/2023
You guys were great and Jacob was amazing!!!
Kevin N.
5 out of 5
10/4/2023
Excellent service from my advisor . She was very helpful
Jesus A.
2 out of 5
10/4/2023
We took our car in for oil change. Asked about an update for the navigation system that I RECEIVED through the Ford app. Young lady helping didn’t know anything about it. She needed us to provide and email, but it was a message received thru ford app. How the heck are we supposed to keep up with navigation updates if the dealer doesn’t even know about them. Just frustrating. If Ford is sending me messages about updating my system the dealer showed have some information on it too to help customers.
Sam F.
5 out of 5
10/3/2023
I appreciate the consistent great service . The service representative Mr. Freddy Campos was very professional. He followed up by calling and texting me when my truck was ready. Thanks . Sam
Edward R.
5 out of 5
10/3/2023
Service department personnel are first rate
Daniel T.
5 out of 5
10/3/2023
Fredy Campos is an excellent service writer. He always greets me as a family member and explains the work to be done. He also does an outstanding job keeping me updated on the service being performed on a timely manner. He always makes my service experience outstanding! Thank you, Daniel T
Connie B.
5 out of 5
10/3/2023
She was personable
Michael B.
4 out of 5
10/2/2023
Freddy is top notch an asset to your dealership
O'Connell Landscape.
5 out of 5
10/1/2023
Sal: went the extra mile to accommodate my needs. Thank you.
Jacob G.
5 out of 5
10/1/2023
Sal was excellent
Gary L.
5 out of 5
9/30/2023
Great service. Miguel was very helpful and my vehicle was ready earlier than expected. Will definitely bring my car back.
Eric B.
5 out of 5
9/30/2023
Good communication Completed work timely

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