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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3404 reviews 65%
4 star 1335 reviews 26%
3 star 78 reviews 1%
2 star 221 reviews 4%
1 star 184 reviews 4%
Review Us
John L.
4 out of 5
2/28/2021
No problem will out the survey
Christine M.
5 out of 5
2/28/2021
Sal has always been awesome and welcoming when we bring our Mustang in for service. He always takes time to explain everything thoroughly. I’m so glad that we have been fortunate enough to work with Sal as our service writer.
Kasey B.
5 out of 5
2/28/2021
Fredy was awesome !
Masood E.
5 out of 5
2/28/2021
Exceptional service!!
Benito K.
2 out of 5
2/28/2021
A technician/mechanic was willing to start working on my truck today, but was told by the service rep to not start today. Being that I live over an hour away, it would have been greatly appreciated if my truck were worked on, being the resources were available.
Janelle G.
4 out of 5
2/28/2021
Miguel was very helpful and informative. Updated me throughout the day re status. Not pushy when I declined certain requested maintenance. Very good experience. Thank you, Janelle
John L.
5 out of 5
2/28/2021
Duane was exceptional! His service today was extraordinary!!!
Greg L.
5 out of 5
2/28/2021
I usually don't trust the dealer with my vehicle but I trust the people that live and work in Santa Margarita. Thanks for doing a great job and an honest one too.
Todd C.
4 out of 5
2/28/2021
Sal Preciado was very easy to work with. He made sure all of my maintenance concerns were addressed and fixed at the lowest price possible. The vehicle was ready as promised and washed, a bonus!!
Patricia S.
5 out of 5
2/27/2021
Very helpful. Great service!
Michael S.
5 out of 5
2/27/2021
Duane is outstanding and a true professional!! Very happy with my service.
MARY W.
5 out of 5
2/27/2021
Miguel was very helpful. He answered all my questions and was very professional.
ROBERT R.
5 out of 5
2/27/2021
Fredy was very helpful meeting my time constraints. Answered all my questions. Thanks.
George N.
5 out of 5
2/27/2021
Miguel is an excellent representative for Ford RSM. He is a definite asset!
Roger R.
4 out of 5
2/26/2021
Don't lose him.
Luz S.
4 out of 5
2/26/2021
Salvador promptly acknowledged and advise me he would be able to further assist once he was done the current customer he was assisting. Very professional.
KALEY P.
5 out of 5
2/26/2021
Sal was great.
Catherine G.
5 out of 5
2/26/2021
As always the service here is excellent! Thank you Duane!
Chris B.
5 out of 5
2/26/2021
Duane was great! Thank you!
Kevin P.
5 out of 5
2/26/2021
Great customer service. Kept me well informed on the progress of my vehicle.

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