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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3404 reviews 65%
4 star 1335 reviews 26%
3 star 78 reviews 1%
2 star 221 reviews 4%
1 star 184 reviews 4%
Review Us
Anthony M.
5 out of 5
4/13/2021
Duane was dedicated and efficient as usual. Thanks
Marvin C.
5 out of 5
4/13/2021
Freddy was nice and very helpful and the job he did was excellent.
Romona H.
4 out of 5
4/13/2021
Great quick service today.
Daniel P.
5 out of 5
4/13/2021
Always well taken care of in a timely fashion ????
Vicki B.
5 out of 5
4/13/2021
Duane is always so helpful and is very good at communicating with me as to the status of my vehicle as in the past when I had so many issues with my ‘06 diesel F-350.
Rolland B.
5 out of 5
4/13/2021
Service staff were knowledgable professional and very courteous.
RONALD B.
4 out of 5
4/13/2021
I’ve had Duane service multiple vehicles over the past 20 years. I won’t bring my Ford vehicles to anyone else. He has my full confidence.
Terry R.
5 out of 5
4/11/2021
Great job! Very happy with experience.
Linda D.
5 out of 5
4/11/2021
Excellent service, thank you
Janette E.
5 out of 5
4/11/2021
Thank you to the staff! Everyone we met was respectful and very friendly. Loved the service and treatment. Thank you!
Tiffani A.
4 out of 5
4/11/2021
I always receive excellent service from Duane, because of trusting him and his recommendations, I continue to drive to get my car serviced there even though I no longer live in the area.
Yifei W.
2 out of 5
4/11/2021
You left a clean cloth in my engine bay??????
Timothy B.
5 out of 5
4/11/2021
Excellent service! Duane did a great job taking care of me and our expedition.
Thomas M.
3 out of 5
4/10/2021
Duane did his usual great job. I have been used to getting the vehicle washed as part of the service and this time it wasn't. Just sayin Tom
Rocco M.
5 out of 5
4/10/2021
I love the pick up and drop off and car clean service, it’s first class!
Gordon H.
4 out of 5
4/10/2021
Duane is why I come to RSM Ford for service. I can count on him to get my car repaired. Thank you Dyane!
Dan C.
4 out of 5
4/10/2021
Mr. Campos was extremely professional and friendly as well as very detailed in his explanation of my vehicle service visit. I appreciate Mr. Compos dedication and that he truly wants the customer to understand and feel comfortable with SM Ford dealership services. I would also like to thank Mr. Compos for going above and beyond in delivering my Raptor to my residence as I was already at work and could not pick up my vehicle. Also Mr. Kelly Ryan was truly professional and friendly when he delivered my Raptor at my residence. I spoke to Mr. Ryan over the telephone but observed him pull in and park my Raptor in my driveway and lock it up via my Ring flood camera system. I am truly impressed with the commitment that each and ever employee that I've spoke to at SM Ford. Management has truly put together a great team so please keep up the Awesome work as it is truly appreciated. Regards, Dan C
Patrick F.
4 out of 5
4/10/2021
Freddy is great!
Douglas E.
4 out of 5
4/10/2021
Service from Duane was great. I am trying to make sure my truck is safe for a lot of driving that I have planned and all of your staff has been great.
ROGER P.
5 out of 5
4/9/2021
Fast, friendly service.

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