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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3404 reviews 65%
4 star 1335 reviews 26%
3 star 78 reviews 1%
2 star 221 reviews 4%
1 star 184 reviews 4%
Review Us
Julie K.
4 out of 5
5/5/2021
Thank you for the prompt and excellent customer service.
TROY K.
4 out of 5
5/5/2021
Duane is the best! Always appreciate the friendly demeanor and knowledgeable service he provides.
Henry L.
4 out of 5
5/5/2021
Duane was very helpful and kept me informed of the status of my parts oder. Once in for the repair again I was kept informed of the status of the car and called when it was ready Great person to deal with for all my service needs
Dennis C.
5 out of 5
5/5/2021
Outstanding service as always
Joe S.
4 out of 5
5/5/2021
Thanks guys appreciate it!
Tom Z.
5 out of 5
5/4/2021
None
MARK R.
4 out of 5
5/4/2021
Mr lutz has always taken great care of me and my excellent truck
Alicia D.
2 out of 5
5/4/2021
I wasn’t satisfied with what was basically a pipe that was replaced and took along time to do and the bill was really high for something that seemed really easy to fix I feel we was ripped off and I will seriously consider not coming back to this branch for future repairs because it left a sour taste in my mouth
Devin P.
4 out of 5
5/4/2021
Miguel was great to work with. I had a very unique service issue and he took time to review things and truly help our situation. I love my truck and really appreciate that extra mile he went to help!
Jonathan S.
4 out of 5
5/4/2021
Fredy provided truly exceptional service. Thank you!
Jim W.
2 out of 5
5/4/2021
MIGUEL WAS GREAT, BUT THEY ARE TREATING THE "PROBLEM" WAS NEVER FOUND...IT'S HAPPENED TWICE AND IF IT HAPPENS AGAIN, I WILL HAVE PICTURES TAKEN OF A 77 YR OLS MAN, ROCKING HIS TRUCK TO GET IT OUT OF PARK....
ROBBIE M.
5 out of 5
5/3/2021
Dwayne was excellent took care of my problem right away great customer service skills
Corky V.
5 out of 5
5/2/2021
Miguel did an awesome job regarding keeping me informed on how the service was going on my car
Maria L.
5 out of 5
5/2/2021
This is the second time Sal had assisted me with a car repair and each and every time, he's done an amazing job. Super polite, knowledgeable and all around nice guy demeanor.
Nicholi C.
5 out of 5
5/2/2021
Thanks for the good work!
Fred H.
5 out of 5
5/2/2021
We are always completely satisfied with the service Miguel gives us. He always goes beyond to make our service experience a pleasure. Thank you.
Adam M.
1 out of 5
5/1/2021
Dropped off my car, 3 hours later I get a notification that Parts department ordered wrong part. Sal was apologetic, and is trying to schedule an alternative date.
LARRY S.
2 out of 5
5/1/2021
They asked me if I wanted my car washed and I said yes when I dropped it off. When I picked it up it had not been washed. When I arrived at your service department to pick up my car, your staff was borderline rude. Not a welcoming feeling.
David G.
1 out of 5
5/1/2021
Third time bringing it in and problem still not fixed.
John A.
4 out of 5
5/1/2021
I appreciated Miguel's thoroughness as to tell me the findings from the inspection that was performed. He spelled it out and gave me options to choose from.

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