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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3404 reviews 65%
4 star 1335 reviews 26%
3 star 78 reviews 1%
2 star 221 reviews 4%
1 star 184 reviews 4%
Review Us
Timothy L.
5 out of 5
11/17/2023
Always a grateful job, thank you!
Cathleena C.
5 out of 5
11/17/2023
Thank you to Jacob who consistently kept me well informed of the progress of the work being done on my car!
Iakov G.
4 out of 5
11/17/2023
Miguel is a great man. Now the car feels better.
John O.
5 out of 5
11/16/2023
Clare was awesome!
Ruben L.
4 out of 5
11/16/2023
Fredy communicated to me throughout the service. His complete explanations put me at ease & provided an understanding of the service description. His enthusiasm in providing service, is a welcomed asset for Ford!! Thank you !!
Edward R.
5 out of 5
11/16/2023
Fredy always delivers what he promises.
Laura F.
5 out of 5
11/15/2023
Miguel was very professional, and my car was ready when I needed it!
Jennifer S.
4 out of 5
11/15/2023
Miguel is the best. He has been my service tech for several years.
Zachary R.
5 out of 5
11/15/2023
Very professional!
Patrick M.
1 out of 5
11/15/2023
I was satisfied with the fast turn around of my vehicle to replace a motor fan on my A/C. However the A/C does not turn off now and it only stays at maximum speed.
Jacob S.
5 out of 5
11/15/2023
Miguel did an excellent job addressing the issues with the vehicle and kept me in the loop throughout the process.
Jesse F.
5 out of 5
11/15/2023
Sal was awesome! He was thorough and professional throughout As was the rest of the service department. Start to finish they went above and beyond and made a frustrating circumstance smooth and seamless.
Wanda M.
4 out of 5
11/15/2023
Service was outstanding especially since it was an emergency for me. They correctly handled an errand by AAA and still got my car ready for me in hours. I trust the service department and will look to them for my vehicle performance needs
Jeannine A.
5 out of 5
11/14/2023
Clare is always helpful, explains everything and is always knowledgeable about the latest rebates and special cost savings being offered.
Terrance B.
5 out of 5
11/14/2023
Awesome service by Miguel
Maxwell R.
5 out of 5
11/14/2023
Answered all questions, work competed quickly and transparently. Let me know what services would be required coming up. Awesome experience.
Maxwell R.
5 out of 5
11/14/2023
Very helpful and very cool. all questions answered and everything was beyond satisfactory :)
Gil P.
4 out of 5
11/14/2023
Ford RSM never failed my expectation especially with service advisor like Miguel, he is simply the best.
Abdi G.
5 out of 5
11/14/2023
Great customer service
William L.
2 out of 5
11/14/2023
The exact same service was performed on my Ford on 4/27/ 22, with the same service writer. I was charged $667.65..For todays service I was charged $439.88. A $225 difference!! What is going on??

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